Gianna Calderon
Arlington,TX
Summary
Dynamic professional with a proven track record at Dunkin' Donuts, excelling in customer service and problem-solving. Adept at fostering team collaboration and enhancing customer experiences through effective communication. Recognized for maintaining a clean and efficient workspace while driving sales and addressing customer needs with patience and adaptability.
Overview
1
1
year of professional experience
Work History
Surgery Support Coordinator Assistant
Texas Urology Specialists
Arlington, TX
03.2025 - 05.2025
- Organized surgery schedules to support effective and timely procedures.
Barista
Dunkin' Donuts
Fort Lauderdale, FL
09.2024 - 02.2025
- Addressed customer issues related to coffee inaccuracies and dietary needs, enhancing service quality.
- Maintained a professional workspace by ensuring cleanliness and safety at all times.
- Ensured a clean and well-stocked bar area, while accurately taking and preparing customer orders.
Sales Associate
Pennywise Cosmetics
Arima, Trinidad And Tobago
11.2023 - 08.2024
- Built a welcoming environment by engaging warmly with customers and addressing their specific needs.
- Maintained comprehensive knowledge of store products, including features and pricing, to effectively assist customers.
- Implemented effective sales strategies to promote products and drive customer purchases.
- Collaborated with team members and management to foster a positive and productive work environment.
Education
GED -
El Dorado West Secondary, School
Trinidad And Tobago07-2023
Skills
- Communication and active listening
- Customer service and patient interaction
- Team collaboration
- Time management and organization
- Problem-solving and adapted
- Attention to detail
Timeline
Surgery Support Coordinator Assistant
Texas Urology Specialists
03.2025 - 05.2025
Barista
Dunkin' Donuts
09.2024 - 02.2025
Sales Associate
Pennywise Cosmetics
11.2023 - 08.2024
GED -
El Dorado West Secondary, School
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