Gianna Catania
Des Plaines,IL
Summary
A hard-working and dedicated individual, cross-trained in a number of different fields throughout my employment history. I hope to have the privilege of furthering my knowledge in psychology and social work by continuing to develop new skills in the field.
Overview
6
6
years of professional experience
Work History
Community Support Specialist
Thresholds
Chicago, IL
05.2023 - Current
- Provided direct support to individuals with various mental health conditions and developmental disabilities.
- Developed individual service plans, monitored progress, and documented outcomes.
- Assisted clients with daily living skills such as cooking, cleaning, budgeting, and transportation needs.
- Collaborated with other professionals including physicians, therapists, teachers, case managers. to ensure quality care for clients.
- Conducted assessments of client's abilities and developed strategies to promote independence in the community setting.
- Maintained accurate records of services provided and submitted required reports on a timely basis.
- Engaged in crisis intervention when needed by providing emotional support and calming techniques while ensuring safety of all involved parties.
- Participated in weekly team meetings with supervisors to discuss new developments or challenges faced by clients.
Grocery Team Lead
Mariano's Fresh Market
Park Ridge, IL
08.2020 - 05.2023
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Operated equipment, including forklift, flatbed and hand jack to receive, rotate and replenish product.
- Followed safety and sanitation procedures to provide quality services and products for customers.
- Used cash register to accept cash or charge card for processing customer selections and purchases.
- Helped customers complete purchases, including processing payments and bagging items.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Always available for customer assistance to enhance their shopping experience.
- Participated in available training courses to improve sales skills and product knowledge.
Community Engagement Intern
Rainbows for All Children
Evanston, IL
10.2021 - 03.2022
- Assisted with development of awareness and outreach programs focused on specific groups and mental health concerns.
- Participated in departmental, organizational and community meetings.
- Utilized Microsoft Excel when inputting applicant information into agency's computer system.
- Conferred with Director of Programming and Community Engagement to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
- Educated patients on various resources, services and programs to maximize care.
- Created materials to promote organization at local schools and community events.
- Established and executed community outreach strategies and growth initiatives in collaboration with senior managers.
Summer Camp Supervisor
Skokie Park District
Skokie, IL
06.2019 - 08.2021
- Worked creatively with other staff to develop and carry out new themes and events for camp participants.
- Assisted in coordinating, planning and direction of daily activities for participants aged 7 to 10, working within set budget.
- Communicated and maintained personal contact with parents or guardians to discuss achievements and any behavior concerns.
- Engaged children in interactive activities, including organized arts and crafts, sports activities and field trips.
- Created and implemented engaging activities, field trips and special events to diversify camp life.
- Developed and strengthened parent, student and school representative relationships.
Education
Psychology - BA
DePaul University
Chicago, IL06.2022
Skills
Strong interpersonal skills
Reliable
Friendly
Flexible
Dependable
Trustworthy
Responsible
Detail-oriented
Organized
Timeline
Community Support Specialist
Thresholds
05.2023 - Current
Community Engagement Intern
Rainbows for All Children
10.2021 - 03.2022
Grocery Team Lead
Mariano's Fresh Market
08.2020 - 05.2023
Summer Camp Supervisor
Skokie Park District
06.2019 - 08.2021
Psychology - BA
DePaul University