Gianna Cecala
Midvale
Summary
Dynamic Sales Representative with a results-oriented approach at Certified Handling Systems, adept at lead generation and nurturing client relationships. Leveraged strong persuasive communication to enhance client satisfaction and drive repeat business. Proficient in Microsoft Excel, ensuring detail-oriented execution in managing transactions and supporting promotional efforts.
Overview
2
2
years of professional experience
Work History
Sales Representative
Certified Handling Systems
09.2023 - 09.2025
- Assisted clients with inquiries about material handling parts, offering knowledgeable support and product recommendations.
- Processed orders and managed transactions using internal order entry and inventory systems.
- Provided prompt, professional customer service to maintain strong client relationships.
- Collaborated with team members to organize inventory, track shipments, and support smooth day-to-day operations.
- Participated in training sessions to understand product features and benefits.
- Supported promotional displays and merchandising efforts to boost sales.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Participated in trade shows and conferences to network and generate leads.
Education
Associate of Science - Business Administration And Management
Salt Lake Community College
Salt Lake City, UT05-2028
Skills
- Results-Oriented Approach
Consistently focused on achieving goals and driving measurable outcomes through strategic effort and follow-through - Lead Generation & Prospect Outreach
Skilled in identifying potential clients, initiating contact, and nurturing interest to build a strong sales pipeline - Strong Persuasive Communication
Able to influence decision-making through clear, confident communication and an understanding of customer motivations
- Detail-Oriented Execution
Maintains high attention to detail when managing tasks, reviewing data, or handling customer interactions to ensure accuracy and quality - Proficient in business software, including Microsoft Excel and QuickBooks
Accomplishments
Drove almost $650,000 in sales within two years by consistently meeting customer needs, promoting key products, and building lasting client trust.
Timeline
Sales Representative
Certified Handling Systems
09.2023 - 09.2025
Associate of Science - Business Administration And Management
Salt Lake Community College
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