Gianna Colantuono

• Assisted in the creation of promotional materials for various campus events, increasing overall awareness and attendance rates.
• Developed essential teamwork skills by collaborating with colleagues on various projects within the Student Involvement office.
• Collaborated with campus departments to create inclusive programming, fostering a sense of belonging among diverse student populations.
• Increased participation in student clubs by coordinating with club leaders to develop marketing strategies.

• Greeted and assisted 50+ customers daily with seating logistics and restaurant accommodations.
• Managed and sectioned a 250-person capacity floor plan with assignment of waiting staff.
•Implemented Instagram stories, polls, and quizzes to drive audience interaction and feedback, resulting in a 15% increase in story engagement.
•Crafted visually appealing and mouth-watering content that showcased our restaurant's dishes, resulting in a 20% increase in engagement across all social media platforms

• Organized and promoted social events that led to a 20% increase in attendance compared to the previous year
• Competence in organizing committee meetings for 30+ members and carrying out assigned tasks promptly and efficiently
• Displayed capability to provide leadership in developing goals and objectives for the organization's short-term and long-term initiatives

• Greeted visitors in a professional manner while managing multiple tasks simultaneously
• Received consistently positive feedback from members, leading to a 15% increase in customer retention rates over the past year
• Consistently met or exceeded monthly sales targets for gym memberships and additional services
• Managed both digital and in-person communication, directing customers to appropriate staff members or taking detailed messages as necessary