Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gianna DeRespiris

Rockville Centre,United States

Summary

A well-spoken, diligent, and hardworking individual. I'm a sophomore at Providence College, studying Marketing with a double major in Management and a minor in Finance. I possess previous work experience within the restaurant, marketing services, finance, hospitality, and business administration industries. Throughout the 4 years of my college education, I aim to develop relationships with surrounding industries, businesses, and professionals. I expect to graduate in May 2026 with skills and experiences that will help me succeed in my future career. After graduation, I strive to attend graduate school to earn my Master in Business Administration (MBA).

Overview

7
7
years of professional experience
1
1
Certification

Work History

Summer Intern

Flynn Zito Capital Management, LLC
07.2023 - 08.2023
  • Overseeing numerous departments including operations, finance, trading, administration, and management
  • Attending numerous meetings with clientele, wholesalers, and departments within the company (marketing, administration, and operations)
  • Building professional relationships and gaining experience across all areas of financial advisory.
  • Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.

Campus Co-Founder

Storage Scholars LLC
02.2023 - Current
  • Promoted product lines to achieve superior customer service interactions, resulting in an increase in sales
  • Organized and managed team members in the implementation of a new marketing strategy
  • Developed industry-specific expertise in customer analytics for targeted marketing campaigns
  • Directed and oversaw the creation and management of multiple marketing campaigns, including the implementation of social media, email marketing, and lead generation campaigns.

Admissions Administrative Assistant

Providence College
09.2023 - Current
  • Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Providing clerical and administrative support to the Office of Admission operations and counseling staff.
  • Helping with answering the phone, greeting visitors, assisting with mailings, and other duties as necessary. Sort and open mail, file, fax, organize admission credentials, and photocopy.
  • Answer and make phone calls. Maintain the confidentiality of all department matters and files. Assist with department mailings.
  • Greet and distribute information to prospective students, families, and all visitors as well as direct them to appropriate areas or persons. Welcome group visits to campus.

PC Leadership Fellows Program

Providence College
09.2023 - Current


  • Attended educational workshops to enhance knowledge of leadership and teamwork.


Waitress

George Martin's Burger Bar, Massapequa
05.2023 - Current
  • Welcoming guests, taking guest orders, communicating them effectively to the kitchen, memorizing the menu, and offering recommendations to upsell appetizers, desserts, or drinks
  • Ensured quality service of up to 50 customers each shift
  • Consistently monitored customer satisfaction and used problem-solving skills whenever an issue would arise.

Member

Delta Sigma Pi
10.2022 - Current
  • Member of the Omega Upsilon Chapter at Providence College
  • Selected amongst numerous applicants to become a member of the professional co-ed business fraternity.

Hostess

George Martin's Burger Bar
02.2022 - 05.2023
  • Implemented company-wide benchmarks for quality of service and significantly improved customer satisfaction
  • Completed daily operations; Answered inbound calls and provided consumers with exceptional customer service.

Sales Representative

Vector Marketing
09.2022 - 02.2023
  • Communicated with customers daily, provided friendly and courteous service, and answered questions
  • Established personal connections with customers, exceeding customer service expectations
  • Accurately tracked customer orders, and identified, and resolved any issues during order fulfillment
  • Built rapport with clients by providing quality customer service and problem-solving
  • Developed a presentation and training manual to use in customer service interactions.

Office Staff

William S. Covert Elementary School
05.2022 - 06.2022
  • Unpaid job shadowing
  • Executed company policies by listening to instructions given by the secretary and helping out in all areas
  • Dealt with office work including inbound calls, organizing checks for class trips, organizing the school calander and organization with students lunches.

Vice President of Marketing

DECA Inc
09.2019 - 06.2022
  • Participated in the Distributive Education Clubs of America (DECA) for 3 years throughout high school
  • Served as the Vice President of Marketing for my chapter during my senior year
  • Received recognition at Districts, States, and Nationals
  • States Qualifier and competitor 2 years in a row, earning 1st in New
  • York State in 2022 and Top 10 Role Play 1 in 2021
  • Received honors at Districts by placing 1st in my event
  • Qualifier and competitor at The International Career Development Conference in Atlanta
  • Georgia in 2022
  • Learned real-life skills and experiences in the Restaurant and Food Management event within the Hospitality cluster.

Operations Manager

Parmagianni
07.2020 - 02.2022
  • Supervised 10-15 employees, scheduled their training, evaluated and developed performance metrics, and provided feedback for improvement
  • Increased customer service and satisfaction scores due to improved customer relations and communication with the staff
  • Assisted 100+ customers per day, by providing successful solutions to issues that would arise
  • Helped to coordinate daily operations by managing inbound calls and providing consumers with exceptional costumer service.

Intern

NYS Senator Todd Kaminsky
09.2021 - 12.2021
  • Executed company policies, procedures, and protocols when speaking with personnel
  • Providing advice and guidance to callers with unemployment concerns.

Entrepreneur

Sunset Slimes Official LLC
02.2017 - 03.2020
  • Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
  • Marketed and sold my products at 8 conventions which resulted in generating 800+ sales
  • I had the opportunity to sell my products at the Hershey Convention Center and was invited to sell at an event in
  • San Diego, California
  • Accumulated a total of 14,000 Instagram followers and started an e-commerce storefront on Etsy with 300+ sales.

Education

Bachelor's degree - Marketing, Management and Finance

Providence College
Providence
05.2026

International Baccalaureate Diploma -

South Side High School
Rockville Centre, NY
2022

Skills

  • Public Relations
  • Relationship Building
  • Organization Skills
  • Sales
  • Communication
  • Leadership
  • Financial Analysis
  • Capital Management
  • Trade Finance
  • Analytical Skills
  • Team Relationships

Accomplishments

  • National Honor Society (2021-2022)
  • National Foreign Language Honor Society (2021-2022)
  • Outstanding Academic Excellence - President's Education Awards Program (2022)
  • Top 10 Role Play - DECA (2021)
  • First Place Roleplay in New York State - DECA (2022)

Certification

  • Microsoft Office Specialist: Excel Associate (Office 2019) - Microsoft

Timeline

PC Leadership Fellows Program

Providence College
09.2023 - Current

Admissions Administrative Assistant

Providence College
09.2023 - Current

Summer Intern

Flynn Zito Capital Management, LLC
07.2023 - 08.2023

Waitress

George Martin's Burger Bar, Massapequa
05.2023 - Current

Campus Co-Founder

Storage Scholars LLC
02.2023 - Current

Member

Delta Sigma Pi
10.2022 - Current

Sales Representative

Vector Marketing
09.2022 - 02.2023

Office Staff

William S. Covert Elementary School
05.2022 - 06.2022

Hostess

George Martin's Burger Bar
02.2022 - 05.2023

Intern

NYS Senator Todd Kaminsky
09.2021 - 12.2021

Operations Manager

Parmagianni
07.2020 - 02.2022

Vice President of Marketing

DECA Inc
09.2019 - 06.2022

Entrepreneur

Sunset Slimes Official LLC
02.2017 - 03.2020

Bachelor's degree - Marketing, Management and Finance

Providence College

International Baccalaureate Diploma -

South Side High School
  • Microsoft Office Specialist: Excel Associate (Office 2019) - Microsoft
Gianna DeRespiris