Gianna Devine
Summary
Motivational Supervisor with 7 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.
Trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
Hesperia
02.2023 - Current
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Scrubbed and polished counters to remove debris and food.
- Upsold additional items to increase store profits.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Processed payments on cash register and counted back bills and change to patrons.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Adhered strictly to cash handling policies and procedures.
Supervisor
Starbucks Coffee Company
Hesperia
10.2018 - 02.2023
- Responded to customer questions regarding products, prices and availability.
- Coached staff members to develop long-term career goals.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Assessed company operations for compliance with safety standards.
Shop Assistant
A Wild Hair
Phelan
07.2018 - 10.2018
- Disposed of hazardous materials properly in approved containers.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Maintained accurate inventory levels through regular stock checks.
- Organized supplies and tracked stock levels to maintain inventory records and request reorders.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers and provided assistance with product selection.
- Tracked daily sales figures using point-of-sale software applications.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Maintained visually appealing and displays through optimal use of lighting and signage.
Education
Degree Unfinished -
Chaffey College
05.2017
Graduated -
Serrano High School
05.2016
Skills
- Relationship Building
- Self-Directed Mindset
- Verbal and Written Communication
- Organizational Abilities
- Critical Thinking
- Problem-Solving Skills
- Clear Public Speaking Skills
Languages
English, Elaya Weaver, Professional, 1 (909) 530-9563
Timeline
Sandwich Artist
Subway
02.2023 - Current
Supervisor
Starbucks Coffee Company
10.2018 - 02.2023
Shop Assistant
A Wild Hair
07.2018 - 10.2018
Degree Unfinished -
Chaffey College
Graduated -
Serrano High School
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