Gianna Falcone
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence. Well-qualified employer familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Nurturing Preschool Teacher's Aide possessing first-rate communication, organizational, and time management abilities. In-depth knowledge of early childhood education and development and age-appropriate instructional practices. Warm and caring individual with 6 years of experience supervising children simultaneously and employing activities to support learning objectives. As dance professional, brings wealth of experience in teaching various dance styles and techniques. Known for strong commitment to team collaboration and achieving results, with flexible approach to changing needs. Skilled in choreography, lesson planning, and student engagement.
Overview
5
5
years of professional experience
Work History
Preschool Teacher's Assistant
Kiddie Academy of Batavia
Batavia, IL
08.2024 - Current
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
Dance Instructor
Oswegoland Park District
Oswego, IL
03.2024 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Beauty Advisor
Sephora
Batavia, IL
04.2023 - 02.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
Hostess
Marciano's Pizza & Patria
Yorkville, IL
07.2020 - 02.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Yorkville High School
Yorkville, ILSkills
- Customer Service
- Customer Engagement
- Inventory Control
- Product Demonstrations
- Relationship Building
Timeline
Preschool Teacher's Assistant
Kiddie Academy of Batavia
08.2024 - Current
Dance Instructor
Oswegoland Park District
03.2024 - Current
Beauty Advisor
Sephora
04.2023 - 02.2024
Hostess
Marciano's Pizza & Patria
07.2020 - 02.2023
High School Diploma -
Yorkville High School