Gianna Fusco
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Able to self motivate, prioritize, and effectively work to complete many tasks in a timely matter. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Fulfillment Expert
Target
04.2021 - 12.2024
- Utilize target customer service guidelines to provide exceptional service and assistance to customers during fulfillment process, ensuring a positive shopping experience and repeat business.
- Maintain effective radio communication with coworkers to ensure seamless coordination and timely fulfillment of customer orders, enhancing operational efficiency and overall customer satisfaction.
- Complete over 500+ customer orders daily.
- Speak directly with customers in a friendly, approachable manner.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Material Handler
Sokol & Company
06.2018 - 10.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Ambassador
Live Nation
06.2016 - 09.2017
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Education
Bachelor of Science - Information Technology
DePaul University
Chicago, IL06-2026
Associate of Applied Science - Business Management
College of DuPage
Glen Ellyn, IL08-2024
Skills
- Logistics planning
- Warehouse operations
- Customer service
- Time management
- Multitasking and organization
- Documentation skills
- Fast typing speed
- Microsoft office expertise
- Efficient typing
- IT skills
Timeline
Fulfillment Expert
Target
04.2021 - 12.2024
Material Handler
Sokol & Company
06.2018 - 10.2019
Ambassador
Live Nation
06.2016 - 09.2017
Bachelor of Science - Information Technology
DePaul University
Associate of Applied Science - Business Management
College of DuPage
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