Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Grosso

Turnersville,NJ

Summary

I am currently in my second semester at Widener University and majoring in Nursing. My goal is to have a great experience and get involved with my peers and encourage them to get involved as well. My end goal is to graduate in Widener's Nursing class of 2027 with my Bachelor of Science in Nursing and take everything I learn here with me into my future career.

Overview

2
2
years of professional experience

Work History

Server

The Cove Restaurant & Bar Wildwood
06.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.


Cashier Trainer

Santucci's Square Pizza
05.2022 - 05.2023
  • Enhanced cashier efficiency by implementing comprehensive training programs.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Increased overall customer satisfaction with efficient and friendly checkout experiences.
  • Promoted a positive work environment by addressing cashier concerns and providing solutions to workplace challenges.


Busser

Morey's Piers And Beachfront Waterparks
05.2021 - 10.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Education

No Degree - Prerequisites

Rowan College At South Jersey
Sewell, NJ

High School Diploma -

Washington High School
Sewell, NJ
06.2023

Skills

  • Good customer service skills
  • Can handle and solve problems
  • Assisting employees if help is needed

Timeline

Server

The Cove Restaurant & Bar Wildwood
06.2023 - 08.2023

Cashier Trainer

Santucci's Square Pizza
05.2022 - 05.2023

Busser

Morey's Piers And Beachfront Waterparks
05.2021 - 10.2021

No Degree - Prerequisites

Rowan College At South Jersey

High School Diploma -

Washington High School

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