Gianna Knowles
New Port Richey
Summary
Experienced in the field of customer service and satisfaction, team collaboration and skilled in promoting an enjoyable and functionally fast paced and dynamic work environment. Highly skilled in inventory awareness and management and dedicated to ensuring inventory is well stocked and taken care of in relation to the quarter of the year. Always maintaining strong communication with team and supervisors in order to ensure customers have the best experience and are satisfied with their service.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Target
04.2023 - Current
- Assisted in inventory management by restocking supplies as needed.
- Adapted quickly to changing priorities in a fast-paced environment.
- Learned product knowledge to effectively recommend menu items to customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
Retail Sales Associate
Starbucks, Barista
08.2020 - 07.2021
- Prepared and served high-quality beverages according to company standards.
- Engaged with customers to provide exceptional service and build rapport.
- Operated point-of-sale system efficiently for accurate transactions.
- Maintained cleanliness and organization of workstations and store areas.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
Bachelor of Arts - Political Science And Sociology
University of Central Florida
Orlando, FL05-2027
Associate of Arts - Social Sciences
St Petersburg College
Tarpon Springs, FL12-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Reliability and punctuality
- Time management
- Money handling
- Interpersonal and written communication
Timeline
Retail Sales Associate
Target
04.2023 - Current
Retail Sales Associate
Starbucks, Barista
08.2020 - 07.2021
Bachelor of Arts - Political Science And Sociology
University of Central Florida
Associate of Arts - Social Sciences
St Petersburg College