Stacey Miccio
Coram,NY
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Surgical Coordinator/Certified Medical Assistant
Darius Kohan M.D.
Manhattan, NY
05.2024 - Current
- Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Prepared patient discharge paperwork including follow up instructions for home care services if required by the doctor's order.
- Provided assistance with post-operative care plans according to physician's orders.
- Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
Office Supervisor/Medical Assistant
New York Cancer And Blood Specialists
Ronkonkoma, NY
03.2023 - 05.2023
- Monitored office inventory to maintain supply levels.
- Directed and oversaw office personnel activities.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
Office Manager/Medical Assistant
Dodis Kohan MD
Ronkonkoma, NY
03.2005 - 03.2023
- Completed, processed and reconciled insurance claims forms and payments.
- Handled checking in and checking out patients, pulling medical records and updating system details.
- Offered patients extra support with examination preparation, biological specimens and general movement between areas.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Performed data entry and processing into system databases and troubleshot minor computer issues.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Labeled and completed lab requisitions using ICD and CPT coding.
Education
GED -
Patchogue-Medford High School
Medford, NY08.1998
Medical Assisting
Branford Hall Career Institute
Bohemia, NYSkills
- Planning and Organization
- Scheduling and Calendar Management
- Appointment Scheduling
- Microsoft Office Suite
- Handling Complaints
- Multitasking and Organization
- Motivational Leadership
- Performance Management
Certification
- Certified Medical Assistant, CHP Certified
- Phlebotomy Technician CHP Certified
Timeline
Surgical Coordinator/Certified Medical Assistant
Darius Kohan M.D.
05.2024 - Current
Office Supervisor/Medical Assistant
New York Cancer And Blood Specialists
03.2023 - 05.2023
Office Manager/Medical Assistant
Dodis Kohan MD
03.2005 - 03.2023
GED -
Patchogue-Medford High School
Medical Assisting
Branford Hall Career Institute
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