Gianna Molfetta
Student
Stony Brook
Summary
Dynamic and dedicated professional with experience at Town of Brookhaven. Reliable and upbeat, well-suited for roles requiring strong interpersonal skills and hands-on approach. Aims to contribute to efficient and well-maintained marina environment and excelling in customer service. Proven ability to optimize dock space and enhance the customer experience through effective communication and teamwork. Skilled in boat launching and slip assignment, with a strong commitment to maintaining a clean and organized environment.
Overview
3
3
years of professional experience
Work History
Marina Dock Hand
Town Of Brookhaven
06.2021 - 08.2024
- Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
- Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.
- Supported marina maintenance tasks for a clean and well-organized environment.
- Answered phone calls in the office, and attended to boat owners at the Marina
- Trained and mentored new employees on company procedures and safety protocols.
- Maintained accurate records of dock usage, reservations, and billing information.
Retail Worker
Dicks Sporing Goods
03.2022 - 05.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided product knowledge to customers through continuous learning about new items and promotions within the store.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Arts - Psychology
SUNY, Cortland
Cortland, NY05-2026
Skills
Customer service
Patience and empathy
Teamwork
Problem-solving
Dock maintenance
Marina safety
Boat launching
Slip assignment
Timeline
Retail Worker
Dicks Sporing Goods
03.2022 - 05.2022
Marina Dock Hand
Town Of Brookhaven
06.2021 - 08.2024
Bachelor of Arts - Psychology
SUNY, Cortland
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