Gianna Morabito
Cherry Hill,New Jersey
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very hard worker and very good at making sales. Positive energy and patient when it comes to any situation. Cleaning, prepping, on time, flexible, takes extra tasks, trustworthy, mature and responsible are skills I've had history of working.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker/ Customer Service
Sprouts Farmers Market Inc.
Marlton, NJ
10.2021 - 03.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Enhanced customer satisfaction by maintaining clean and organized dining area.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Portioned and wrapped food to place directly on plates for service to patrons.
Customer Service
Wawa
50 Haddonfield Rd Cherry Hill NJ
07.2019 - 03.2021
- Provided outstanding customer service.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Maintained excellent customer service and positive attitude.
- Directed cleaning, restocking, and customer service activities.
- Maintained and updated customer service database.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Displayed very good communication and customer service skills.
- Led cashiers and associates in providing thoughtful customer service.
- Assisted stock workers and customer service agents throughout shifts.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained strong customer relations and effective customer service standards.
Shipping and Receiving Clerk
UPS Customer Center
Lawnside, NJ
10.2020 - 03.2021
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Reduced instances of damaged goods, carefully packing and securing items following best practices.
Education
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06.2021
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Positive Attitude and Energy
- Fast-Paced Environment
- Flexible Schedule
- Food Preparation
- Heavy Lifting Capacity
- Patient Care
Certification
- Certified bartending, Elite mixology program - 11.21.22
Taking care of animals
I have a dog named Roxie she will be four years old in a month. I have been taking care of her since she was three months. I feed her, bathe, brush, give her medication, take her outside and bring her to all her vet appointments. If there any concerns I see I call the vet. She was born with patellar luxation so we work on stretches,walking and training. I also have two bunnies I clean up their cages four times a week make sure they eat, drink and get the comfort they need. There are more pets in my house that aren't mine but I play with all of them
Timeline
Food Service Worker/ Customer Service
Sprouts Farmers Market Inc.
10.2021 - 03.2022
Shipping and Receiving Clerk
UPS Customer Center
10.2020 - 03.2021
Customer Service
Wawa
07.2019 - 03.2021
High School Diploma -
Cherry Hill High School West