Summary
Overview
Work History
Education
Skills
Timeline
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Gianna Obando

Dania Beach,FL

Summary

Committed to bringing a positive experience within my work atmosphere. Seeking a position where my leadership and customer service skills will be applicable with room to learn and grow in all areas to maximize performance.

Overview

4
4
years of professional experience

Work History

Dog Groomer

Scenthound
12.2023 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.

Crew Member Team Leader

Dickeys BBQ Pit
11.2022 - Current
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
  • Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.

Crew Member Team Leader

Firehouse Subs
10.2021 - 07.2022
  • Promoted to Shift Leader
  • Trained employees
  • Completed opening and closing duties to facilitate business operations
  • Accurately counted cash at shift change/closing
  • Delegated tasks to employees and monitored activities
  • Upheld company standards and compliance requirements

ASSISTANT

Blend Beauty Lounge
10.2020 - 06.2021
  • Assisted hairstylist with washing, blow-drying and styling
  • Checked in clients and notified stylists of arrival, answered phones and scheduled appointments
  • Upkeep of salon, sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry

Education

Cosmetology

Sheridan Technical College
Hollywood, FL
06.2024

Skills

  • New Hire Training
  • Store Opening and Closing
  • Customer Service
  • Team Leadership
  • Positive Attitude
  • Cash Handling
  • Honest and Dependable
  • Problem-Solving
  • Efficient and Detail Oriented

Timeline

Dog Groomer

Scenthound
12.2023 - Current

Crew Member Team Leader

Dickeys BBQ Pit
11.2022 - Current

Crew Member Team Leader

Firehouse Subs
10.2021 - 07.2022

ASSISTANT

Blend Beauty Lounge
10.2020 - 06.2021

Cosmetology

Sheridan Technical College

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Gianna Obando