Gianna Pallotto
Freehold,NJ
Summary
Resilient and detail-oriented team player with strong customer service skills. Committed to creating a positive atmosphere while ensuring compliance with food safety practices and enhancing guest experiences.
Overview
8
8
years of professional experience
Work History
Hostess/Food Runner/To-Go Server
Longhorn Steakhouse
Freehold, NJ
02.2026 - Current
- Managed large number of guests, delivering excellent customer service in hectic setting to enhance overall dining experience.
- Welcomed and seated customers, collaborating with servers to streamline operations and minimize wait times.
- Experienced in food running, upselling menu items, taking orders, in person and over the phone.
- Demonstrated excellent time management and prioritization abilities while handling several tasks at once.
- Communicated clearly and professionally with team members and guests to resolve issues and ensure satisfaction.
- Remained composed and amiable under pressure and at busy times.
- Accurately and ethically handled transactions while adhering to corporate policies
- Worked together with teammates to establish a friendly, upbeat atmosphere
Cashier/Sales Associate/Brand Ambassador
American Eagle Outtfitters
Freehold, New Jersey
06.2021 - 12.2025
- Handled cash, credit, and debit transactions securely and accurately.
- Processed customer transactions efficiently using POS system.
- Assisted customers with product inquiries and provided helpful recommendations.
- Resolved customer complaints promptly, contributing to improved customer satisfaction rates.
- Promoted loyalty programs and special offers, increasing customer engagement and participation.
- Collaborated with team members to maintain organized store operations throughout shifts.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Livoti's Old World Market
Freehold, New York
04.2021 - 05.2022
- Processed customer transactions accurately and efficiently at Livoti's Old World Market.
- Collected payments and provided accurate change.
- Oversaw cash register operations, ensuring accuracy in cash drawer balances.
- Trained new cashiers on register functions and customer service best practices for enhanced customer experience.
- Welcomed customers and addressed inquiries regarding store products and services to facilitate informed purchasing decisions.
Camp Counselor Volunteer
Hope Christian Church
Freehold, NJ
06.2018 - 09.2018
- Supervised groups of campers, ensuring safety and compliance with camp guidelines.
- Assisted in planning weekly schedules to align activities with camper interests and promote engagement.
- Organized team-building exercises to enhance cooperation and friendship among campers.
- Led arts and crafts sessions to inspire creativity and enhance self-expression in campers.
- Modeled appropriate behavior for campers at all times.
- Communicated effectively with parents regarding camper progress and events.
Education
R.T.(R) – Registered Technologist in Radiography - Radiology
Brookdale Community College
Lincroft, NJ01-2027
Associate of Science - Health Sciences
Brookdale Community College
Lincroft, NJ08.2026
High School Diploma -
Frehhold Township High School
Freehold, NJ06.2023
Skills
- Food safety practices
- Menu knowledge
- Customer service
- Service efficiency
- Inventory management
- Team collaboration
- Resilience and reliability
- Positive and professional
Timeline
Hostess/Food Runner/To-Go Server
Longhorn Steakhouse
02.2026 - Current
Cashier/Sales Associate/Brand Ambassador
American Eagle Outtfitters
06.2021 - 12.2025
Cashier
Livoti's Old World Market
04.2021 - 05.2022
Camp Counselor Volunteer
Hope Christian Church
06.2018 - 09.2018
R.T.(R) – Registered Technologist in Radiography - Radiology
Brookdale Community College
Associate of Science - Health Sciences
Brookdale Community College
High School Diploma -
Frehhold Township High School