Gianna Pressley
New Haven
Summary
Dynamic professional with strong interpersonal and organizational skills developed in a fast-paced retail environment. Proven ability to manage multiple tasks efficiently while delivering exceptional customer service. Eager to leverage transferable skills in a new field, contributing effectively to a collaborative team and driving success in innovative projects. Committed to continuous growth and adapting to new challenges in a dynamic workplace.
Overview
3
3
years of professional experience
Work History
Fulfillment Center Associate
Amazon
North Haven, CT
11.2025 - 01.2026
- Implemented safety protocols to minimize risks and enhance operational efficiency.
- Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
- Utilized handheld scanners and WMS to accurately log, track, and stow inventory into designated locations.
- Adhered to strict safety protocols (e.g., proper lifting techniques) while operating in a fast-paced environment.
- Identified and escalated damaged, missing, or mislabeled items to leadership, reducing inventory errors.
Full-Time Store Associate
ALDI
Hamden, CT
11.2024 - 09.2025
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
- Operated cash register efficiently, processing transactions accurately.
- Stocked shelves daily, managing inventory levels to meet customer demand.
- Monitored product expiration dates, facilitating timely markdowns and stock rotation.
- Provided support during peak hours, enhancing overall store efficiency and service quality.
- Implemented best practices for loss prevention, contributing to a secure shopping environment.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Participated in training sessions to stay updated on product information and company policies.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Volunteer
Bethlehem Food Bank
Bethlehem, CT
04.2023 - 01.2024
- Assisted in organizing, shelving, and distributing food products and produce.
- Maintained cleanliness and organization of the food bank facility.
Research Lead
UConn
Storrs, CT
08.2023 - 12.2023
- Independent Research on Stress and Mental Health. Conducted and headed an independent study on the effects of stress on mental health. Designed research methodologies, collected data through surveys and interviews, and analyzed results. Prepared findings and presented them within the university community.
- Analyzed complex datasets to derive actionable insights, improving decision-making for ongoing studies.
Education
No Degree - Psychology
University of Connecticut
Storrs, CT05-2027
Skills
- Customer service
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Inventory control
- Flexible schedule adaptability
- Patience and empathy demonstration
- Reliable and responsible
- Honest and dependable
Timeline
Fulfillment Center Associate
Amazon
11.2025 - 01.2026
Full-Time Store Associate
ALDI
11.2024 - 09.2025
Research Lead
UConn
08.2023 - 12.2023
Volunteer
Bethlehem Food Bank
04.2023 - 01.2024
No Degree - Psychology
University of Connecticut