Gianna Santiago
Brooklyn
Summary
Versatile and adaptable professional with a strong background in customer service, social media management, and business operations. Skilled in effectively managing social media platforms to enhance brand engagement while delivering exceptional customer service in retail environments. Proven ability to handle multiple tasks, collaborate with team members, and contribute positively to team goals. Experienced in diverse responsibilities including babysitting, business internships, and supporting children with special needs in educational settings. Excited to leverage a unique blend of interpersonal skills, creativity, and business knowledge to drive success in a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Cashier /Content & Social Media Manager
Christas Market & Kitchen
05.2023 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Created visually appealing graphics for use in social media posts, increasing user engagement and shareability.
- Streamlined internal communication processes, fostering collaboration among marketing team members.
- Cultivated strong corporate image and identity with clear branding.
Business internship
Deloitte
11.2021 - 06.2023
- Participating in team meetings and brainstorming sessions
- Contributing to the development of presentations and reports
- Conducting market research and competitor analysis
- Supporting senior team members with various tasks
- Received positive feedback from supervisors for attention to detail and ability to meet tight deadlines
- Collaborated with cross-functional teams to identify opportunities for process improvement
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Babysitter
Independent Babysitter
04.2021 - 01.2023
- Organized fun activities and games to keep children engaged and entertained.
- Cared for children by preparing meals and providing snacks.
- Developed routines to help children feel secure and comfortable.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Internship Student
Princple Ms. Harris
11.2019 - 03.2020
- Improved student comprehension through the use of visual aids, hands-on activities, and real-world examples.
- Developed strong rapport with students by fostering an inclusive classroom culture that valued respect, empathy, and collaboration.
- Provided one-on-one support to students during class time, ensuring they understood key concepts and stayed engaged in lessons.
- Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Education
High School Diploma -
Brooklyn Predatory
257 N Sixth St06-2023
No Degree - Criminal Science
St. Francis College
179 Livingstone St06-2028
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Inclusive education
- Positive reinforcement
- Fast learner
- Problem-solving
- Reliability and punctuality
- Bilingual
- efficient
Languages
Spanish
Native or Bilingual
Timeline
Cashier /Content & Social Media Manager
Christas Market & Kitchen
05.2023 - 05.2024
Business internship
Deloitte
11.2021 - 06.2023
Babysitter
Independent Babysitter
04.2021 - 01.2023
Internship Student
Princple Ms. Harris
11.2019 - 03.2020
High School Diploma -
Brooklyn Predatory
No Degree - Criminal Science
St. Francis College
Similar Profiles
Brittany SundBrittany Sund
Server at Christas SandwichboardServer at Christas Sandwichboard
Stephan RideauxStephan Rideaux
Bar Manager at Mongers Market + KitchenBar Manager at Mongers Market + Kitchen
Riley SwiderskyRiley Swidersky
Hostess at Vault Kitchen and MarketHostess at Vault Kitchen and Market
CHRISTINA VETTERCHRISTINA VETTER
Climate Policy Associate at Georgetown Institute for Women, Peace and SecurityClimate Policy Associate at Georgetown Institute for Women, Peace and Security
Omari A. RomainOmari A. Romain
Business Operations Manager at Success Academy Charter SchoolsBusiness Operations Manager at Success Academy Charter Schools