Gianna Satriano
Wellington,FL
Summary
Motivated and hard working Esthetician, Electrologist and Laser Technician eager to begin my journey through the beauty industry. Has experience with Candela GentleMax Pro and Dermalogica Pro.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
09.2023 - Current
- Maintained clean and sanitary workspace.
- Educated guests on proper home care regime and product use to achieve desired results.
- Developed strong client relationships through effective communication skills and empathetic listening during appointments.
- Explained benefits of skin care products to clients.
- Has knowledge on over 15 various face and body products.
- Performed skin assessments to determine appropriate products and wax rescheduling for individual client needs.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Met with over 100 clients monthly and had over 50% rebook and 60% requests
- Utilized time management skills to accommodate walk-in clients when possible without disrupting scheduled appointments.
Waitress
Hurricane Grill & Wings
03.2020 - 09.2023
- Has memorized over 70 menu items including drinks as well as rotating monthly specials to give guests customized recommendations that fit their wants and needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Laser Technician
Aqua Laser Studio
01.2022 - 03.2022
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Built strong relationships with customers to drive repeat business.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Handled busy schedules and stayed on top of key deadlines.
- Executed laser hair removal procedures.
Education
Facial Specialist And Electrologist
Hollywood Institute of Beauty Careers
West Palm Beach, FL08.2021
High School Diploma -
Palm Beach Central
West Palm Beach, FL05.2020
Valencia Community College
Orlando, FL07.2020
Skills
- Licensed Electrologist
- Licensed Facial Specialist
- Excellent communication skills
- Health and safety compliance
- Client relationship building
- Microsoft Powerpoint, Excel and Word Certifications
Certification
Laser Safety Officer
Micro Dermabrasion
Dermalogica Chemical Peel
BLS Certified
Timeline
Wax Specialist
European Wax Center
09.2023 - Current
Laser Technician
Aqua Laser Studio
01.2022 - 03.2022
Waitress
Hurricane Grill & Wings
03.2020 - 09.2023
Facial Specialist And Electrologist
Hollywood Institute of Beauty Careers
High School Diploma -
Palm Beach Central
Valencia Community College
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