Gianna Smith
Victorville,CA
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Founder & Brand Systems Strategist
Self Employed
Adelanto, CA
01.2025 - Current
- Built brand identity systems for small businesses, entrepreneurs, and community organizations.
- Designed logos, marketing assets, QR-based brand experiences, and digital visibility tools.
- Managed client relationships, project timelines, and business development activities.
- Created scalable brand frameworks focused on visibility, consistency, and customer trust.
- Conducted sales outreach, consultations, and proposal development for prospective clients.
- Established business strategy to drive growth and enhance market presence.
- Developed and implemented operational processes to improve efficiency and customer satisfaction.
- Created marketing campaigns utilizing social media platforms to increase brand awareness.
- Managed financial planning, budgeting, and reporting for sustainable business operations.
- Oversaw project management from inception to completion, ensuring timely delivery of services.
(Contract)
QR Compliance Project
Adelanto, CA
03.2025 - Current
- Spearheaded design and launch of a responsive Lovable landing page/dashboard to enhance compliance and transparency.
- Integrated interactive forms, location-based navigation, and streamlined features for parents and administrators.
- Improved user trust and operational efficiency through clear branding and functional design.
- Collaborated with team members to achieve project objectives.
- Responded quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance own job skills and knowledge.
Founder, Operator & Delivery Lead
OGeezSpot
Adelanto, CA
01.2025 - Current
- Founded and operated a local food and delivery business serving students and the community with plated meals and meal preps.
- Manage all aspects of business operations: customer relations, social media marketing, brand development, menu planning, and logistics.
- Directly oversee customer service, ensuring timely deliveries and repeat business through consistent quality.
- Developed logos, websites, and digital campaigns to build a recognizable brand and community following.
- Built a scalable food service model with entrepreneurial focus on growth and community impact.
Warehouse Worker
Prime Flight Aviation
Ontario, CA
05.2026 - Current
- Operated material handling equipment to efficiently move inventory within warehouse.
- Loaded and unloaded cargo from delivery vehicles, ensuring accurate placement in designated areas.
- Maintained accurate inventory records using warehouse management system for stock tracking.
- Collaborated with team members to streamline processes, enhancing overall warehouse efficiency.
- Implemented organization strategies for storage areas, improving accessibility of products and materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Receptionist
Affordable Limousines
Riverside, CA
01.2017 - Current
- Detailed luxury vehicles with a focus on presentation, sanitation, and client satisfaction.
- Supported front office operations by answering phones, coordinating appointments, and assisting dispatch.
- Utilized LimoWiz software to manage scheduling and ensure smooth client transportation experiences.
- Demonstrated proper telephone etiquette by answering calls, addressing inquiries, and transferring to appropriate extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
Caregiver
IHSS (In-Home Supportive Services)
Adelanto, CA
01.2020 - Current
- Provided daily in-home care for Robert Smith (age 61), supporting mobility, and meal preparation.
- Facilitated medication reminders and ensured a safe, comfortable living environment.
- Built a trusted relationship through patience, companionship, and consistent reliability.
- Kept organized records of routines and observations to support ongoing care needs.
- Adapted care strategies to meet changing needs, demonstrating flexibility and attentiveness.
Store Assistant Manager
Famous Footwear
US
- Oversaw daily operations including sales, staffing, and store presentation.
- Supervised associates, developing team members for higher responsibility roles.
- Consistently met sales targets and delivered exceptional customer experiences.
- Balanced back-office responsibilities such as payroll, inventory control, and reporting with floor leadership.
Janitor
Consolidated Services City of Chico
Chico, California
03.2025 - 04.2025
- Stocked bathrooms with paper products, soap and other items necessary for daily operations.
- Swept, mopped, and vacuumed all types of floors.
- Emptied trash cans throughout the facility ensuring that all waste is disposed of properly according to company policy.
- Sanitized holding cells at the Chico Police department.
- Maintained janitorial closets in a neat and orderly manner by organizing supplies on shelves and disposing of unused materials properly.
Housekeeper & Laundry Attendant
Riverside Convalescent Home
Chico, CA
04.2023 - 01.2024
- Maintained a clean, sanitized, and safe healthcare environment in compliance with infection control standards.
- Oversaw patient laundry from collection to delivery, ensuring accuracy and respect for resident belongings.
- Assisted residents with scheduled outdoor smoke breaks, safely escorting them at assigned times and monitoring their well-being.
- Provided additional support to CNAs and nursing staff by assisting with non-clinical resident needs, strengthening team efficiency.
- Supported resident comfort by helping with tray clean-up and other daily activities, fostering a warm and respectful environment.
- Recognized for reliability, strong work ethic, and compassionate communication with elderly and mobility-challenged residents.
- Cleaned and restocked restroom areas with towels and toiletries.
- Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
- Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
- Reported any maintenance or safety issues to the appropriate personnel.
- Followed infection control and universal procedures, maintaining sanitary environment.
- Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Sorted, counted and marked clean linens and stored in linen closets.
Farm Worker
Chico Flax (Golden State Linen)
Chico, California
05.2023 - 08.2023
- Assisted owners Durl and his wife in the complete harvesting process of flax seed, supporting small-scale sustainable farming operations.
- Performed field-to-finish duties, including planting, cutting, drying, threshing, and seed separation.
- Supported soil preparation, irrigation, and weed control to promote healthy crop growth.
- Ensured proper drying and storage techniques to maintain seed quality and reduce spoilage.
- Maintained farm tools and equipment, ensuring safe and efficient operation during harvest.
- Collaborated closely with the farm team to meet seasonal harvest goals while upholding eco-conscious practices.
- Built knowledge of sustainable agriculture, textile flax processing, and seed handling techniques.
Receptionist
Cooper & Strop Hair Parlor
Victorville, CA
01.2021 - 01.2023
- Served as the first point of contact for clients, scheduling appointments and handling inquiries.
- Utilized Vagaro software to schedule appointments for stylists, manage bookings, and ensure accurate client records.
- Oversaw daily cleaning operations of the salon, maintaining organization and a professional presentation.
- Trained new receptionists on front-desk procedures, appointment systems, and customer service standards.
- Answered phones professionally, managing client calls, appointment requests, and service inquiries.
- Handled cash and credit card payments with accuracy.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Maintained accurate records of all incoming calls, messages, and visitors.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Processed incoming mail and packages accurately and promptly.
- Signed for incoming deliveries and notified employees of packages.
Education
Pre-Nursing in Nursing
California State University-Chico
Chico, CA, US06.2026
High School Diploma - undefined
Snowline Academy
Phelan12.2022
Skills
- Customer Relationship Management (CRM)
- Lead Generation
- Prospecting
- Sales Outreach
- Client Consultations
- Business Development
- Negotiation
- Customer Service
- Relationship Building
- Follow-Up & Client Retention
- Project Management
- Time Management
- Calendar & Schedule Management
- Data Entry
- Documentation & Record Keeping
- Process Improvement
- Organization & Planning
- Problem Solving
- Administrative Support
- Multitasking
- AI Prompt Engineering
- Generative AI Tools (ChatGPT, Claude, Gemini)
- AI-Assisted Research
- AI Content Creation
- AI Workflow Development
- Digital Communication Tools
- Google Workspace
- Microsoft Office Suite
- Social Media Management
Sales & Business Development
Operations & Administration
AI & Technology
Marketing & Branding
- Brand Development
- Brand Identity Design
- Logo Design
- Content Creation
- Social Media Marketing
- Digital Marketing
- Community Building
- Website Content Development
- Visual Communication
- QR-Based Marketing Systems
- Patient Care
- Activities of Daily Living (ADL) Assistance
- Meal Planning & Preparation
- Medication Reminders
- Housekeeping & Home Management
- Compassionate Communication
- Client Advocacy
- Safety Monitoring
- Care Coordination
- Adaptability
- Communication
- Leadership
- Initiative
- Critical Thinking
- Emotional Intelligence
- Attention to Detail
- Reliability
- Team Collaboration
- Self-Motivation
Caregiving & Healthcare
Personal Strengths
ADDITIONAL HIGHLIGHTS
- Adaptable Professional: Comfortable working across healthcare, retail, hospitality, food service, and administrative environments.
- Leadership Growth: Track record of moving from support roles into management-level responsibilities.
- Resourceful Multitasker: Proven ability to balance hands-on roles with leadership responsibilities.
- Entrepreneurial Mindset: Experienced in creating, branding, and scaling new business ventures.
Timeline
Warehouse Worker
Prime Flight Aviation
05.2026 - Current
(Contract)
QR Compliance Project
03.2025 - Current
Janitor
Consolidated Services City of Chico
03.2025 - 04.2025
Founder & Brand Systems Strategist
Self Employed
01.2025 - Current
Founder, Operator & Delivery Lead
OGeezSpot
01.2025 - Current
Farm Worker
Chico Flax (Golden State Linen)
05.2023 - 08.2023
Housekeeper & Laundry Attendant
Riverside Convalescent Home
04.2023 - 01.2024
Receptionist
Cooper & Strop Hair Parlor
01.2021 - 01.2023
Caregiver
IHSS (In-Home Supportive Services)
01.2020 - Current
Receptionist
Affordable Limousines
01.2017 - Current
Store Assistant Manager
Famous Footwear
High School Diploma - undefined
Snowline Academy
Pre-Nursing in Nursing
California State University-Chico