Summary
Overview
Work History
Education
Skills
ADDITIONAL HIGHLIGHTS
Timeline
Generic

Gianna Smith

Victorville,CA

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

9
9
years of professional experience

Work History

Founder & Brand Systems Strategist

Self Employed
Adelanto, CA
01.2025 - Current
  • Built brand identity systems for small businesses, entrepreneurs, and community organizations.
  • Designed logos, marketing assets, QR-based brand experiences, and digital visibility tools.
  • Managed client relationships, project timelines, and business development activities.
  • Created scalable brand frameworks focused on visibility, consistency, and customer trust.
  • Conducted sales outreach, consultations, and proposal development for prospective clients.
  • Established business strategy to drive growth and enhance market presence.
  • Developed and implemented operational processes to improve efficiency and customer satisfaction.
  • Created marketing campaigns utilizing social media platforms to increase brand awareness.
  • Managed financial planning, budgeting, and reporting for sustainable business operations.
  • Oversaw project management from inception to completion, ensuring timely delivery of services.

(Contract)

QR Compliance Project
Adelanto, CA
03.2025 - Current
  • Spearheaded design and launch of a responsive Lovable landing page/dashboard to enhance compliance and transparency.
  • Integrated interactive forms, location-based navigation, and streamlined features for parents and administrators.
  • Improved user trust and operational efficiency through clear branding and functional design.
  • Collaborated with team members to achieve project objectives.
  • Responded quickly to meet customer needs and resolve problems.
  • Participated in ongoing training to enhance own job skills and knowledge.

Founder, Operator & Delivery Lead

OGeezSpot
Adelanto, CA
01.2025 - Current
  • Founded and operated a local food and delivery business serving students and the community with plated meals and meal preps.
  • Manage all aspects of business operations: customer relations, social media marketing, brand development, menu planning, and logistics.
  • Directly oversee customer service, ensuring timely deliveries and repeat business through consistent quality.
  • Developed logos, websites, and digital campaigns to build a recognizable brand and community following.
  • Built a scalable food service model with entrepreneurial focus on growth and community impact.

Warehouse Worker

Prime Flight Aviation
Ontario, CA
05.2026 - Current
  • Operated material handling equipment to efficiently move inventory within warehouse.
  • Loaded and unloaded cargo from delivery vehicles, ensuring accurate placement in designated areas.
  • Maintained accurate inventory records using warehouse management system for stock tracking.
  • Collaborated with team members to streamline processes, enhancing overall warehouse efficiency.
  • Implemented organization strategies for storage areas, improving accessibility of products and materials.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 80 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.

Receptionist

Affordable Limousines
Riverside, CA
01.2017 - Current
  • Detailed luxury vehicles with a focus on presentation, sanitation, and client satisfaction.
  • Supported front office operations by answering phones, coordinating appointments, and assisting dispatch.
  • Utilized LimoWiz software to manage scheduling and ensure smooth client transportation experiences.
  • Demonstrated proper telephone etiquette by answering calls, addressing inquiries, and transferring to appropriate extensions.
  • Assisted with administrative tasks such as filing documents, copying materials.

Caregiver

IHSS (In-Home Supportive Services)
Adelanto, CA
01.2020 - Current
  • Provided daily in-home care for Robert Smith (age 61), supporting mobility, and meal preparation.
  • Facilitated medication reminders and ensured a safe, comfortable living environment.
  • Built a trusted relationship through patience, companionship, and consistent reliability.
  • Kept organized records of routines and observations to support ongoing care needs.
  • Adapted care strategies to meet changing needs, demonstrating flexibility and attentiveness.

Store Assistant Manager

Famous Footwear
US
  • Oversaw daily operations including sales, staffing, and store presentation.
  • Supervised associates, developing team members for higher responsibility roles.
  • Consistently met sales targets and delivered exceptional customer experiences.
  • Balanced back-office responsibilities such as payroll, inventory control, and reporting with floor leadership.

Janitor

Consolidated Services City of Chico
Chico, California
03.2025 - 04.2025
  • Stocked bathrooms with paper products, soap and other items necessary for daily operations.
  • Swept, mopped, and vacuumed all types of floors.
  • Emptied trash cans throughout the facility ensuring that all waste is disposed of properly according to company policy.
  • Sanitized holding cells at the Chico Police department.
  • Maintained janitorial closets in a neat and orderly manner by organizing supplies on shelves and disposing of unused materials properly.

Housekeeper & Laundry Attendant

Riverside Convalescent Home
Chico, CA
04.2023 - 01.2024
  • Maintained a clean, sanitized, and safe healthcare environment in compliance with infection control standards.
  • Oversaw patient laundry from collection to delivery, ensuring accuracy and respect for resident belongings.
  • Assisted residents with scheduled outdoor smoke breaks, safely escorting them at assigned times and monitoring their well-being.
  • Provided additional support to CNAs and nursing staff by assisting with non-clinical resident needs, strengthening team efficiency.
  • Supported resident comfort by helping with tray clean-up and other daily activities, fostering a warm and respectful environment.
  • Recognized for reliability, strong work ethic, and compassionate communication with elderly and mobility-challenged residents.
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
  • Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
  • Reported any maintenance or safety issues to the appropriate personnel.
  • Followed infection control and universal procedures, maintaining sanitary environment.
  • Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sorted, counted and marked clean linens and stored in linen closets.

Farm Worker

Chico Flax (Golden State Linen)
Chico, California
05.2023 - 08.2023
  • Assisted owners Durl and his wife in the complete harvesting process of flax seed, supporting small-scale sustainable farming operations.
  • Performed field-to-finish duties, including planting, cutting, drying, threshing, and seed separation.
  • Supported soil preparation, irrigation, and weed control to promote healthy crop growth.
  • Ensured proper drying and storage techniques to maintain seed quality and reduce spoilage.
  • Maintained farm tools and equipment, ensuring safe and efficient operation during harvest.
  • Collaborated closely with the farm team to meet seasonal harvest goals while upholding eco-conscious practices.
  • Built knowledge of sustainable agriculture, textile flax processing, and seed handling techniques.

Receptionist

Cooper & Strop Hair Parlor
Victorville, CA
01.2021 - 01.2023
  • Served as the first point of contact for clients, scheduling appointments and handling inquiries.
  • Utilized Vagaro software to schedule appointments for stylists, manage bookings, and ensure accurate client records.
  • Oversaw daily cleaning operations of the salon, maintaining organization and a professional presentation.
  • Trained new receptionists on front-desk procedures, appointment systems, and customer service standards.
  • Answered phones professionally, managing client calls, appointment requests, and service inquiries.
  • Handled cash and credit card payments with accuracy.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
  • Maintained accurate records of all incoming calls, messages, and visitors.
  • Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
  • Processed incoming mail and packages accurately and promptly.
  • Signed for incoming deliveries and notified employees of packages.

Education

Pre-Nursing in Nursing

California State University-Chico
Chico, CA, US
06.2026

High School Diploma - undefined

Snowline Academy
Phelan
12.2022

Skills

    Sales & Business Development

  • Customer Relationship Management (CRM)
  • Lead Generation
  • Prospecting
  • Sales Outreach
  • Client Consultations
  • Business Development
  • Negotiation
  • Customer Service
  • Relationship Building
  • Follow-Up & Client Retention
  • Operations & Administration

  • Project Management
  • Time Management
  • Calendar & Schedule Management
  • Data Entry
  • Documentation & Record Keeping
  • Process Improvement
  • Organization & Planning
  • Problem Solving
  • Administrative Support
  • Multitasking
  • AI & Technology

  • AI Prompt Engineering
  • Generative AI Tools (ChatGPT, Claude, Gemini)
  • AI-Assisted Research
  • AI Content Creation
  • AI Workflow Development
  • Digital Communication Tools
  • Google Workspace
  • Microsoft Office Suite
  • Social Media Management
  • Marketing & Branding

  • Brand Development
  • Brand Identity Design
  • Logo Design
  • Content Creation
  • Social Media Marketing
  • Digital Marketing
  • Community Building
  • Website Content Development
  • Visual Communication
  • QR-Based Marketing Systems
  • Caregiving & Healthcare

  • Patient Care
  • Activities of Daily Living (ADL) Assistance
  • Meal Planning & Preparation
  • Medication Reminders
  • Housekeeping & Home Management
  • Compassionate Communication
  • Client Advocacy
  • Safety Monitoring
  • Care Coordination
  • Personal Strengths

  • Adaptability
  • Communication
  • Leadership
  • Initiative
  • Critical Thinking
  • Emotional Intelligence
  • Attention to Detail
  • Reliability
  • Team Collaboration
  • Self-Motivation

ADDITIONAL HIGHLIGHTS

  • Adaptable Professional: Comfortable working across healthcare, retail, hospitality, food service, and administrative environments.
  • Leadership Growth: Track record of moving from support roles into management-level responsibilities.
  • Resourceful Multitasker: Proven ability to balance hands-on roles with leadership responsibilities.
  • Entrepreneurial Mindset: Experienced in creating, branding, and scaling new business ventures.

Timeline

Warehouse Worker

Prime Flight Aviation
05.2026 - Current

(Contract)

QR Compliance Project
03.2025 - Current

Janitor

Consolidated Services City of Chico
03.2025 - 04.2025

Founder & Brand Systems Strategist

Self Employed
01.2025 - Current

Founder, Operator & Delivery Lead

OGeezSpot
01.2025 - Current

Farm Worker

Chico Flax (Golden State Linen)
05.2023 - 08.2023

Housekeeper & Laundry Attendant

Riverside Convalescent Home
04.2023 - 01.2024

Receptionist

Cooper & Strop Hair Parlor
01.2021 - 01.2023

Caregiver

IHSS (In-Home Supportive Services)
01.2020 - Current

Receptionist

Affordable Limousines
01.2017 - Current

Store Assistant Manager

Famous Footwear

High School Diploma - undefined

Snowline Academy

Pre-Nursing in Nursing

California State University-Chico
Gianna Smith