Dynamic retail and restaurant professional with strong customer service and conflict resolution skills. Committed to enhancing customer experiences while collaborating effectively with team members to achieve operational excellence.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Retail Sales Associate
faithful roots
Verona, New York
06.2026 - Current
Assisted customers in selecting products and provided personalized recommendations.
Addressed customer inquiries and resolved issues to enhance shopping experience.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Maintained store appearance by organizing merchandise and ensuring cleanliness.
Collaborated with team members to restock shelves and manage inventory levels.
Restaurant Hostess
Craftsman wood grille & tap house
Fayetteville, New York
03.2026 - 08.2026
Assisted serving staff, food runners, and bussers in maintaining a presentable dining room for an inviting guest experience.
Restocked condiments and silverware at dining stations to ensure availability for guests. as needed.
Coordinated with restaurant staff to set up small and large events, facilitating smooth execution and guest satisfaction.
Restaurant Hostess
Carrabba's Restaurant
Fayetteville, New York
07.2025 - 01.2026
Managed reservations and seating to optimize table turnover.
Coordinated with servers and kitchen staff for seamless service.
Welcomed guests to create inviting atmosphere and enhance dining experience.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Handled phone inquiries about menu items and operational hours to provide accurate information and assist guests.