Gianna Turner
Allen,TX
Summary
Dedicated and hardworking professional with experience in customer service, cleaning, and fast-paced environments. Proven ability to multitask, handle responsibilities efficiently, and communicate effectively with customers. Skilled in time management, attention to detail, and maintaining a positive attitude. Eager to apply transferable skills, such as organization, teamwork, and customer care, to a role in pet care, driven by a passion for animal well-being.
Overview
2
2
years of professional experience
Work History
Theatre Associate
CMX Cinemas
07.2024 - 10.2024
- Provided assistance to guests with special needs and helped with seat accommodations.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Provided exceptional customer service to promote positive movie-going experience.
Waitress/Host/Cook/Cashier
Feed Trough BBQ
06.2022 - 07.2023
- Recommended menu items and promotions to increase sales
- Maintained a clean and organized workspace, following health and safety regulations
- Processed cash, credit, and debit transactions accurately
- Kept checkout area tidy and organized, ensuring a welcoming environment
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided accurate change for cash transactions using a cash register system.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Education
High school diploma - undefined
Allen High school
05.2024
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Understanding Animal Behavior
Timeline
Theatre Associate
CMX Cinemas
07.2024 - 10.2024
Waitress/Host/Cook/Cashier
Feed Trough BBQ
06.2022 - 07.2023
High school diploma - undefined
Allen High school
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