Summary
Overview
Work History
Education
Skills
Timeline
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Michael Moreno

San Jose,CA

Summary

At Cinemark Holdings Inc., I excelled in delivering outstanding customer service and maintaining operational efficiency, showcasing my problem-solving abilities and exceptional communication skills. My proactive approach led to enhanced movie-going experiences, underpinned by meticulous time management and integrity.

Overview

1
1
year of professional experience

Work History

Theatre Associate

Cinemark Holdings Inc.
Milpitas, CA
06.2023 - Current
  • Provided excellent customer service to patrons attending theatre performances.
  • Maintained a clean and organized lobby area, including restocking supplies as needed.
  • Assisted with the processing of ticket sales and refunds for patrons at the box office window.
  • Greeted patrons upon arrival and provided them with general information about the theater.
  • Ensured that all safety regulations were followed during events in the theatre.
  • Managed inventory of concessions items such as popcorn, candy, soda., and restocked when necessary.
  • Worked closely with management team to ensure smooth operations throughout each event or performance.
  • Resolved customer complaints and inquiries, providing exceptional service to enhance their movie-going experience.
  • Performed cash handling and register operations with accuracy and integrity.

Education

Some College (No Degree) - General Studies

West Valley College
Saratoga, CA

Skills

  • Time management
  • Problem-solving abilities
  • Exceptional communication
  • Receptive learner
  • Strong work
  • Integrity

Timeline

Theatre Associate

Cinemark Holdings Inc.
06.2023 - Current

Some College (No Degree) - General Studies

West Valley College

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Michael Moreno