Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gianna Wojnar

Jacksonville,FL

Summary

Dedicated professional with strong customer service skills, adept at problem-solving and enhancing team collaboration. Committed to delivering exceptional experiences through attention to detail and flexibility.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead 1

Chuze Fitness
Jacksonville, FL
09.2025 - Current
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Resolved problems, improved operations, and provided exceptional service.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

Team Member

Chuze Fitness
Jacksonville, FL
03.2024 - Current
  • Delivered exceptional customer service, fostering a welcoming environment for gym members.
  • Assisted in maintaining cleanliness and organization of fitness areas and equipment.
  • Collaborated with team members to enhance member experience and resolve inquiries efficiently.
  • Supported management in executing promotional events and membership drives.
  • Trained new staff on operational procedures and best practices for member engagement.
  • Implemented feedback from members to improve service delivery and overall satisfaction.
  • Contributed to team meetings by sharing insights on workflow improvements and member needs.

Host

Tijuana Flats
Jacksonville, FL
08.2023 - 02.2024
  • Greeted and seated guests, ensuring timely service and a welcoming atmosphere.
  • Assisted servers with guest inquiries, enhancing overall dining experience.
  • Trained new hosts on operational procedures and customer service standards.
  • Monitored dining area for cleanliness and guest satisfaction, addressing concerns promptly.
  • Developed strategies to enhance front-of-house efficiency through team collaboration and best practices.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Bakery Worker

Parlor Doughnuts
Jacksonville, FL
08.2022 - 06.2023
  • Operated doughnut production equipment to ensure consistent quality and adherence to recipes.
  • Monitored inventory levels, restocked supplies, and maintained a clean work environment.
  • Assisted in training new staff on bakery procedures and safety protocols.
  • Collaborated with team members to fulfill customer orders efficiently during peak hours.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

High School Diploma -

Bartram Trail High School
Saint Johns, FL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Calm under pressure
  • Verbal communication
  • Problem resolution

Accomplishments

Received Upstanding Performance award from GM Brad Jackson while working as Lead 1 at Chuze fitness.

Certification

CPR

Tanning

Timeline

Lead 1

Chuze Fitness
09.2025 - Current

Team Member

Chuze Fitness
03.2024 - Current

Host

Tijuana Flats
08.2023 - 02.2024

Bakery Worker

Parlor Doughnuts
08.2022 - 06.2023

High School Diploma -

Bartram Trail High School