Giannah Couet
Saint Cloud,MN
Summary
Responsible Shift Supervisor with just under one year of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, placing orders for inventory, and creating a comfortable work environment.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Saint Cloud, MN
10.2023 - Current
- Respond promptly to customer inquiries or complaints in a professional manner
- Complete store opening and closing procedures
- Supervise ongoing daily production phases
Training Associate
Preferred Credit Incorporated
Saint Cloud, MN
05.2023 - 10.2023
- Answered phone calls as a customer service agent
- Led customer service training with new team members
- Evaluated training results
Client Specialist
Milan Laser Hair Removal
Saint Cloud, MN
06.2022 - 05.2023
- Welcomed visitors, answered phone calls and responded to online customer inquiries
- Scheduled and confirmed customer appointments
- Sold products to address customer needs
- Restocked supplies and placed orders to maintain stock levels
Director of Sales and Marketing
Wichita Falls Warriors Hockey Club
Wichita Falls, TX
10.2021 - 05.2022
- Handled a variety of administrative duties for the team and staff, including ticket sales and processing monthly payments
- Scheduled and coordinated community outings
- Maintained up-to-date knowledge of previously agreed upon sponsorships
- Coached and mentored group of interns
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ04-2025
Fremont Senior High School
Fremont, NE01.2017
Skills
- Attention to detail
- Written communication
- Professionalism
- Staff Motivation
- Leadership
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Training Associate
Preferred Credit Incorporated
05.2023 - 10.2023
Client Specialist
Milan Laser Hair Removal
06.2022 - 05.2023
Director of Sales and Marketing
Wichita Falls Warriors Hockey Club
10.2021 - 05.2022
Bachelor of Science - Business Administration
Grand Canyon University
Fremont Senior High School
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