Katcie Prado-DeLeon
Gurnee,IL
Summary
Dynamic E-Commerce Product Manager with a proven track record at Brightstar US. LLC, excelling in strategic planning and product lifecycle management. Expert in data analytics and content creation, driving significant improvements in user experience and product performance. Adept at cross-functional collaboration, delivering impactful go-to-market strategies that enhance customer engagement and satisfaction.
Overview
18
18
years of professional experience
Work History
E-Commerce Product Manager
Justrite Safety Group
Deerfield, IL
01.2021 - 07.2025
- Added new products to site, incorporating on-page SEO and optimized imagery.
- Collaborated with content manager to prepare A+ content for product pages.
- Utilized Magento backend tools for efficient content uploads across multiple SKUs.
- Improved existing product pages by revising copy and auditing specs and images.
- Created product bundles and suggested accessories within Magento to enhance customer experience.
- Analyzed customer behavior and product page performance using PBI for strategic insights.
- Ensured consistent formatting of product attributes across brand portfolios through cleanup efforts.
- Delivered comprehensive presentation to management, focusing on E-commerce performance metrics.
E-Commerce Product Manager
Brightstar US, LLC
Libertyville, IL
01.2018 - 01.2021
- Delivered unique platforms for emerging markets, managing development, go-to-market strategy, and product launches.
- Oversaw multiple B2B websites, applying User-Centered Design to enhance user efficiency and productivity.
- Coached five analysts and developers to ensure delivery of well-structured business requirements.
- Developed and updated site strategy in collaboration with clients and leadership to maximize resource value.
- Engaged with senior leadership to foster partnerships that enhance user experience for shared customers.
- Directed creation of integrated marketing materials and training resources to improve user comprehension.
- Conducted user acceptance testing by creating test scripts, documenting results, and reporting site bugs.
- Executed comprehensive evaluations of test outcomes, ensuring quality assurance compliance across platforms.
E-Commerce Regional Platform Lead
Brightstar US, LLC
Libertyville, IL
09.2015 - 09.2018
- Implemented first Content Management System (CMS) for US and Canada regions.
- Collaborated with Marketing and eCommerce Sales to enforce product standards in CMS.
- Oversaw regional CMS team, ensuring accuracy and relevance of content.
- Managed end-to-end platform projects, including scoping, planning, and execution.
- Launched and led four-platform Sprint Dealer initiative successfully.
- Directed product life cycle for Sprint Dealer, MVNO, Uber, and EPP platforms.
- Executed user acceptance testing enhancements while documenting bugs and issues.
- Supported ad hoc platform requests, overseeing all B2B site operations.
E-Commerce Portal Analyst
Brightstar US. LLC
Libertyville, IL
10.2013 - 08.2015
- Created and maintained SKU content for two major B2B E-Commerce sites: MVNO and UBER.
- Managed platform user-profiles and administered customer portal configuration for both B2B sites.
- Collaborated with Marketing, Sales Departments, and Demand planners for new SKUs launch.
- Assisted external and internal users with all site errors.
- Provided and maintained all daily, weekly, and monthly reports from a variety of data sources to senior management.
- Performed POS and Inventory data analysis that provided insights into product category growth, promotional performance.
- Conducted weekly sessions with key Cricket Field Managers to collect POS feedback and other CRM issues.
- Implemented Channel CRM system and fully trained company’s Customer Support Team on system.
Product Purchasing Assistant Buyer
LTD Commodities
Lincolnshire, IL
05.2007 - 08.2012
- Negotiated with top suppliers to secure consistent supplies and competitive pricing.
- Prepared comprehensive product reports for Senior Leadership Team to facilitate informed decision-making.
Education
Some College (No Degree) - 2005-2006
DePaul University
Chicago, ILSkills
- PaaS and SaaS solutions
- End-to-end testing
- Agile product development
- Strategic planning
- Product implementation and support
- Content creation
- Product integration and cross-selling
- Communication skills
- Product lifecycle management
- Data analytics
- Product management
- Go-to-market strategies
- Quantitative problem-solving
- Ecommerce platforms (Intershop, Shopify, Oracle ERP, Pimberly)
- Product page management
- Project management
Accomplishments
- Designed, implemented, and delivered the end-to-end E-commerce B2B platforms for major US and Canada Wireless provider, dealer, and online channels.
- Successfully implemented B2B ecommerce portals for wireless accessories providers
- Successfully implemented B2B portal for reverse logistics program (Buy back and trade in)
- Implemented eCommerce solutions for international wireless customers
- Championed an Employees Purchase Program to provide a way for internal employees to buy phones, iPads and accessories at a discounted price.
Languages
Spanish
Native/ Bilingual
Timeline
E-Commerce Product Manager
Justrite Safety Group
01.2021 - 07.2025
E-Commerce Product Manager
Brightstar US, LLC
01.2018 - 01.2021
E-Commerce Regional Platform Lead
Brightstar US, LLC
09.2015 - 09.2018
E-Commerce Portal Analyst
Brightstar US. LLC
10.2013 - 08.2015
Product Purchasing Assistant Buyer
LTD Commodities
05.2007 - 08.2012
Some College (No Degree) - 2005-2006
DePaul University
Similar Profiles
Mariah LoftisMariah Loftis
Shipping Coordinator at Justrite Safety GroupShipping Coordinator at Justrite Safety Group
Gian AsciGian Asci
ServiceDesk Technician IT intern at JustRite Safety GroupServiceDesk Technician IT intern at JustRite Safety Group
Joseph MenzelJoseph Menzel
Vice President & General Manager, Motion Safety at Justrite Safety GroupVice President & General Manager, Motion Safety at Justrite Safety Group
Chalanda PittsChalanda Pitts
Document Review Specialist at DHI MortgageDocument Review Specialist at DHI Mortgage
TED CarrisTED Carris
Social Studies Teacher at Golf Middle School - District 67Social Studies Teacher at Golf Middle School - District 67