Gianni Haynie
Austin,TX
Summary
Communicative individual experienced in providing exceptional customer service in busy work environments. Skilled in managing multiple tasks with accuracy and efficiency. Skilled at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Cove Boutique
08.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Child Care Attendant
California Family Fitness
11.2022 - 07.2023
- Developed a safe and secure environment for children to play in, while monitoring their activities
- Provided guidance and assistance to children in developing appropriate social behaviors
- Maintained accurate records of attendance, meal times, nap times, activities
- Maintained a clean and organized work area at all times
- Kept parents informed of their child's progress and any changes in behavior or development.
Front Desk Receptionist
Spavia
12.2021 - 08.2022
- Built strong relationships with customers by providing courteous assistance and exceptional service at all times
- Responded promptly to emails and phone calls from customers seeking assistance or clarification on purchases made
- Maintained knowledge of current sales, promotions, policies, product information and store layout to ensure accurate advice was given to guests
- Processed payments accurately using cash registers and POS systems
- Made and confirmed reservations.
Executive Assistant
Creative Solutions
01.2021 - 12.2021
- Coordinated and managed complex schedules for multiple departments, ensuring deadlines were met and tasks completed on time
- Analyzed data to identify trends in staffing needs throughout the year
- Facilitated effective communication among team members through regular meetings and email updates
- Communicated regularly with supervisors about upcoming events or projects requiring additional staff support.
Phone Banker
People's Action
08.2020 - 12.2020
- Participated actively in training sessions designed to enhance overall job knowledge and proficiency levels
- Utilized effective communication skills to build relationships with voters, explaining policies and answering their questions
- Worked collaboratively with other departments within the organization as needed to meet goals and objectives of the team or department
- Developed strong problem-solving skills by resolving complex customer issues on the spot.
Seasonal Sales Associate
Bath And Body Works
10.2019 - 03.2020
- Assisted customers with selecting items, providing product knowledge, and answering questions
- Demonstrated ability to work in a fast-paced environment and multitask efficiently
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Introduced promotions and sale opportunities, enticing customers
- Operated cash register and POS to process sales transactions and handle payments.
Education
Completed Coursework Towards AAS In Biological Science -
Sierra College
Skills
- Early Childhood Development
- Customer Satisfaction
- Multimedia Educational Software
- Verbal and Written Communication
- Telephone Skills
- Customer and Client Relations
Timeline
Retail Sales Associate
Cove Boutique
08.2023 - Current
Child Care Attendant
California Family Fitness
11.2022 - 07.2023
Front Desk Receptionist
Spavia
12.2021 - 08.2022
Executive Assistant
Creative Solutions
01.2021 - 12.2021
Phone Banker
People's Action
08.2020 - 12.2020
Seasonal Sales Associate
Bath And Body Works
10.2019 - 03.2020
Completed Coursework Towards AAS In Biological Science -
Sierra College