GIANNI ROSA
Boston,MA
Summary
Detail-oriented administrative professional with extensive experience in case documentation, client support, and confidential record management across education, healthcare, and security settings. Skilled in maintaining accurate records, supporting compliance-driven environments, and communicating effectively with multidisciplinary teams. Strong background in data organization, reporting, and high-volume administrative operations. Seeking to leverage transferable skills in a Legal Administrative role supporting attorneys, case files, and office operations.
Overview
10
10
years of professional experience
Work History
One to One Paraprofessional
Tynan Elementary School
Boston, MA
09.2025 - Current
- Maintain detailed daily documentation and behavioral records in compliance with school guidelines and confidentiality standards.
- Support individualized student plans while coordinating with multidisciplinary teams and supervisors.
- Monitor progress and prepare clear, objective written report for review and recordkeeping.
- Apply de-escalation and professional communication skills in high-pressure situations requiring discretion and accuracy.
Support Service Provider
Boston Children's Hospital
Boston, MA
02.2023 - 12.2025
- Provide direct client support within healthcare settings while maintaining strict confidentiality and documentation standards.
- Record detailed incident reports and observational notes to support care coordination and service planning.
- Communicated with staff, clients, and families in sensitive, high-stakes environments requiring professionalism and accuracy.
- Followed established protocols for documentation, safety compliance, and administrative procedures.
Paraprofessional
Bradley Elementary School
East Boston, MA
01.2024 - 07.2025
- Implement structured support plans while maintaining accurate progress and case documentation.
- Collaborate with educators and specialists to track outcomes and maintain organized records.
- Assisted in preparing reports and monitoring behavioral and performance data for administrative review.
Special Education Paraprofessional
Shore Educational Collaborative
Chelsea, MA
10.2023 - 01.2024
- Supported individualized programming while maintaining structured documentation and case files.
- Recorded behavioral data and contributed to formal reporting systems.
- Coordinated communication between staff and administrative teams to ensure accurate documentation.
Behavioral Therapist
Beacon ABA Services
Boston, MA
08.2022 - 02.2023
- Collected, analyzed, and documented behavioral data to inform progress reporting and case decisions.
- Maintained precise case notes and incident documentation in compliance with organizational standards.
- Utilized analytical observation and reporting skills transferable to investigative and case-support work.
Front Desk Agent
Residence Inn Providence
Providence, RI
12.2021 - 06.2022
- Managed high-volume administrative tasks including scheduling, communication, and record management.
- Maintained accurate guest records while handling sensitive information with confidentiality.
- Provided professional client service in a fast-paced operational environment.
Community Monitor
Providence College
Providence, RI
11.2018 - 12.2021
- Enforced institutional policies and documented incidents requiring formal reporting and discretion.
- Managed compliance procedures and managed access control responsibilities.
Security Officer
Fidelity Investments
Boston, MA
06.2019 - 10.2019
- Observed and documented security incidents and prepared detailed reports for administrative review.
- Maintained compliance with safety procedures and professional communication standards.
Research Intern
Pfizer Research Technology Center
Cambridge, MA
09.2016 - 06.2018
- Conducted research documentation and organized data using Microsoft Excel and Word.
- Prepared reports and presentation materials for internal team review.
- Collaborated across departments to support project documentation and coordination.
Education
Master of Science - Applied Psychology Candidate
Northeastern University
MA12-2026
Bachelor of Arts - Psychology, Political Science
Providence College
RI05-2022
High School Diploma - US
Cristo Rey High School
MA06-2018
Skills
- Case File Documentation
- Administrative Support & Office Coordination
- Client Communication & Intake Support
- Data Entry, Reporting & Case Tracking
- Microsoft Office Suite & Google Workspace
- Research & Data Analysis
- Compliance, Ethics, & Confidentiality Standards
- Written & Verbal Communication
- Time Management & Organizational Skills
- Team Collaboration
- Zoom/Teams
- Case Tracking Systems
Relevant Coursework
- Research Methods
- Ethics
- Data Analysis
- Organizational Psychology
- Professional Writing
- Statistics
- Applied Psychology
Timeline
One to One Paraprofessional
Tynan Elementary School
09.2025 - Current
Paraprofessional
Bradley Elementary School
01.2024 - 07.2025
Special Education Paraprofessional
Shore Educational Collaborative
10.2023 - 01.2024
Support Service Provider
Boston Children's Hospital
02.2023 - 12.2025
Behavioral Therapist
Beacon ABA Services
08.2022 - 02.2023
Front Desk Agent
Residence Inn Providence
12.2021 - 06.2022
Security Officer
Fidelity Investments
06.2019 - 10.2019
Community Monitor
Providence College
11.2018 - 12.2021
Research Intern
Pfizer Research Technology Center
09.2016 - 06.2018
High School Diploma - US
Cristo Rey High School
Bachelor of Arts - Psychology, Political Science
Providence College
Master of Science - Applied Psychology Candidate
Northeastern University