Gianni Simone
Deerfield Beach,FL
Summary
Hospitality professional with strong guest service and decision-making skills. Monitored pool areas to ensure safety and cleanliness while assisting guests with their needs. Committed to maintaining a welcoming environment and upholding hotel policies.
Developed strong customer service and management skills in fast-paced poolside setting. Skilled in maintaining clean and safe environment while ensuring guests have positive experience. Looking to transition into new field, bringing commitment to excellence and focus on delivering quality service.
Overview
2
2
years of professional experience
Work History
Hotel Pool Attendant
Hilton Embassy Suite
03.2024 - Current
- Monitored pool area to ensure safety and cleanliness for all guests.
- Assisted guests with poolside service, providing towels, moving umbrellas, and enhancing overall customer experience.
- Maintained accurate records of pool usage and maintenance schedules.
- Enforced hotel policies regarding pool regulations and guest conduct.
Education
High School Diploma -
Pompano Beach High
Pompano Beach, FL05-2026
Skills
- Guest service
- Adaptability in situations
- Emergency response readiness
- Decision-making
Accomplishments
- Achieved employee of the month award after hotel guests acknowledged that I provided excellent customer service.
Timeline
Hotel Pool Attendant
Hilton Embassy Suite
03.2024 - Current
High School Diploma -
Pompano Beach High