Summary
Overview
Work History
Education
Skills
Certification
Languages
Custom
Timeline
Generic

CARLOS ALCIVAR

Miami Beach

Summary

Dynamic pool attendant with experience at Hilton Cabana, excelling in guest service and event management. Demonstrated strong conflict resolution and active listening skills while ensuring a safe and enjoyable environment. Successfully maintained high standards of cleanliness and organization, contributing to a welcoming atmosphere for all guests.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pool Attendant & Attendant Server

Hilton Cabana
Miami Beach
07.2024 - Current
  • Set up pool umbrellas, loungers and other pieces of furniture.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
  • Maintained a friendly and welcoming environment for all pool users.
  • Collected used towels and properly disposed of waste.
  • Prepared reports on pool usage and related incidents.
  • Administered first aid and performed rescues when necessary.
  • Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
  • Reported any damages or repairs needed immediately to management staff.

Education

GED -

Juan Montalvo
Ecuador - Guayaquil
02-2014

Skills

  • Conflict resolution
  • Team collaboration
  • Active listening
  • Patience and empathy
  • Group event management
  • Organizational growth
  • Physical fitness aptitude
  • Guest service
  • Towel replenishment

Certification

  • SAFESTAFF / SERVSAFE / DBPE FLORIDA PERMIT - FLORIDA RESTAURANT & LODGING ASSOCIATION

Languages

Spanish
Native/ Bilingual
English
Limited

Custom

  • ALWAYS FOCUSED ON LEARNING MORE DAY BY DAY

Timeline

Pool Attendant & Attendant Server

Hilton Cabana
07.2024 - Current

GED -

Juan Montalvo

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CARLOS ALCIVAR