Summary
Work History
Education
Skills
Languages
References
Timeline
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Giannie Pérez

Giannie Pérez

San Juan,Puerto Rico

Summary

Dynamic and results-driven Sales Associate with a proven track record in customer service and achieving sales targets. Skilled in building rapport, identifying customer needs, and providing tailored solutions. Passionate about delivering exceptional shopping experiences and driving revenue growth.

Work History

Reception Administrative Assistant

One Health Direct
2022 - 2024
  • Supported HR managers in various tasks, including recruitment, employee engagement, performance evaluations, Onboarding, Terminations, Call-outs, Data Management, training, and scheduling
  • Organized workshops, seminars, and development events for employees
  • Coordinated interviews and candidate assessments
  • Indeed app management
  • Updated and maintained employee records to respond quickly to requests for information
  • Supported efforts to optimize employee engagement, diversity and inclusion
  • Advocated for staff members, helping to identify and resolve conflicts
  • Responsible for front and back end office procedures
  • Succesfully serves as primary contact for vendors and suppliers
  • Verified order details and updated records to reflect order status
  • Regularly updated inventory records in QuickBooks to reflect current stock levels
  • Conducted monthly inventory audits and reconciliations to ensure accuracy

Sales Associate

Louis Vuitton Stores Inc
2020 - 2022
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Organized shelves and racks with new stock items as needed.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained cleanliness of store environment including floors, windows, displays.

Sales Associate

Nordstroms
2019 - 2020
  • Networked within select groups to increase client base and generate sales
  • Proved successful working within tight deadlines and a fast-paced environment
  • Organized ongoing maintenance schedules to boost system performance
  • Answered customer inquiries regarding products, prices, and availability.
  • Demonstrated product features and benefits to customers.
  • Suggested additional items for purchase based on customer needs.
  • Greeted customers and provided assistance with product selection.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Developed promotional strategies to increase sales volume.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

BBA - Business Administration in Human Resources

Ana G. Mendez
San Juan, PR
01-2024

Skills

  • Independence
  • Professionalism
  • Organization
  • Google Workspace
  • Time management
  • High end customer service
  • Trend knowledge
  • Strong women genre background
  • Interpersonal skills
  • Highly skilled in Human Resources
  • Written communication
  • Proficient in ADP
  • Verbal communication
  • Retail background
  • Attention to detail
  • Microsoft Word
  • PowerPoint
  • Excel
  • OneNote
  • Publisher
  • Adaptability
  • Self-starter
  • Teamwork
  • English (Fluent)
  • Spanish (Fluent)

Languages

  • English (Fluent)
  • Spanish (Fluent)

References

  • Yasmín Carrasquillo, 939-209-8642, yasmin.carrasquillo@onehealthdirect.com, Human Resources

Timeline

Reception Administrative Assistant

One Health Direct
2022 - 2024

Sales Associate

Louis Vuitton Stores Inc
2020 - 2022

Sales Associate

Nordstroms
2019 - 2020

BBA - Business Administration in Human Resources

Ana G. Mendez
Giannie Pérez