Giao Ivy Huynh
Summary
Dynamic professional with a proven track record in customer service and team leadership, notably at Pho Chala. Excelled in high-volume dining environments, enhancing guest engagement and maintaining cleanliness standards. Demonstrated exceptional cash handling and verbal communication skills, significantly improving service delivery and team productivity. Diligent barista with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multi-tasking abilities and attention to detail, ensuring a seamless dining experience.
Overview
3
3
years of professional experience
Work History
Server and Barista
Pho Chala
12.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
English and Math Tutor
Private Tutoring
06.2021 - Current
- Evaluated student progress regularly through formative assessments, adjusting instructional methods to maximize learning outcomes.
- Adapted lesson delivery based on ongoing evaluation of student progress data, ensuring that instruction remained relevant and effective for all learners involved.
- Mentored and coached students with a focus on developing independence and self-confidence.
- Collaborated with fellow tutors to share best practices, resources, and strategies for enhancing the effectiveness of tutoring sessions.
Receptionist
Polished Nail Lounge
01.2023 - 09.2023
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Science - Neuroscience
Los Angeles Pierce College
Winnetka, CA05.2025
High School Diploma -
Canoga Park High School
Canoga Park, CA06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- High-volume dining
- Service prioritization
- Menu Memorization
- Relationship Management
- Team Leadership
- Verbal and written communication
Languages
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working
English
Native or Bilingual
Timeline
Server and Barista
Pho Chala
12.2023 - Current
Receptionist
Polished Nail Lounge
01.2023 - 09.2023
English and Math Tutor
Private Tutoring
06.2021 - Current
Associate of Science - Neuroscience
Los Angeles Pierce College
High School Diploma -
Canoga Park High School
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