Giavania Walker
Clarksville,TN
Summary
Dynamic professional with a diverse background, including notable success as a Notary Signing Agent at Self Employed Services, where meticulous document preparation and real estate transaction expertise led to reduced errors and enhanced client satisfaction. Skilled in confidentiality assurance and fostering positive client relationships, demonstrating exceptional organizational and communication abilities.
Overview
25
25
years of professional experience
Work History
Notary Signing Agent
Self Employed Services
06.2024 - Current
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Collaborated with real estate professionals, attorneys, and title companies to ensure a smooth transaction process for all parties involved.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
Hostess Manager
Shoneys
08.2002 - 09.2006
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
- Mentored hostess team members, fostering professional growth and strong teamwork.
Cleaning Contractor
Self Employed Services
05.2017 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
Daycare Owner/Operator
G’s Itty Bitty
08.2016 - Current
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
- Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
Line Leader
Martinrea
07.2011 - 07.2016
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
Manger
Schlotzsky's Deli
08.1999 - 10.2001
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
12 Th Grade -
Northeast High
Clarksville, TNSkills
- Mobile notary services
- Real Estate Transactions
- Title Insurance Knowledge
- Document Preparation
- Identity Verification
- Legal Terminology Understanding
- Confidentiality Assurance
Timeline
Notary Signing Agent
Self Employed Services
06.2024 - Current
Cleaning Contractor
Self Employed Services
05.2017 - Current
Daycare Owner/Operator
G’s Itty Bitty
08.2016 - Current
Line Leader
Martinrea
07.2011 - 07.2016
Hostess Manager
Shoneys
08.2002 - 09.2006
Manger
Schlotzsky's Deli
08.1999 - 10.2001
12 Th Grade -
Northeast High
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