Summary
Work History
Education
Skills
Timeline
Generic
Giavanna DeFranco

Giavanna DeFranco

Hillsborough,NC

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Outgoing with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Work History

Server Assistant

Metro8
Durham, NC
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.

Education

Cedar Ridge High School And Durham Tech
Hillsborough, NC

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn
  • Responsible and Trustworthy
  • Customer Service
  • Cleanliness standards
  • Hospitality service expertise
  • Safe Food Handling
  • Table Bussing
  • Sales expertise
  • Order Taking and Processing

Timeline

Cedar Ridge High School And Durham Tech

Server Assistant

Metro8
Giavanna DeFranco