Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giavanna Joseph

DeKalb,IL

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

3
3
years of professional experience

Work History

Cashier

Micchelli's Pizza
Somers, MT
06.2022 - 08.2024
  • Answered phone calls to assist customers with questions and orders.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Take orders over the phone or in person

Hostess

Barnsboro Inn
Mantua, OH
03.2021 - 05.2024
  • Took reservations over phone and in person.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Hostess

BarnsboroMicchelli'sGreate Bay Country Club
Somers Point, NJ
06.2023 - 08.2023
  • Resolved any customer complaints or issues quickly and professionally.
  • Assisted servers in bussing tables when needed during busy periods.
  • Processed payments from customers using a POS system.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Education

Some College (No Degree) - Human Resources

Northern Illinois University
DeKalb, IL

Skills

  • Cash Register Operation
  • Payment Processing
  • Returns Processing
  • Cash Handling
  • Customer Service
  • Daily Reporting
  • Issue Resolution
  • Organizational Abilities
  • Order Taking

Timeline

Hostess

BarnsboroMicchelli'sGreate Bay Country Club
06.2023 - 08.2023

Cashier

Micchelli's Pizza
06.2022 - 08.2024

Hostess

Barnsboro Inn
03.2021 - 05.2024

Some College (No Degree) - Human Resources

Northern Illinois University

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Giavanna Joseph