Giavanna Rose Sarris
Trussville,AL
Summary
Dedicated and professional, with expected graduation in May 2025 with Associates of Applied Science in Nursing. Experienced through clinical and preceptorship, at hospitals throughout Birmingham including Children's of Alabama, UAB main, UAB Highlands, UAB Medical West, UAB Kirklin Clinic, St. Vincent's Main, St. Vincent's East, Grandview Medical Center, Princeton Baptist Medical Center and Brookwood Medical Center.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Red or White Wine & Gourmet Center
Birmingham, AL
03.2024 - 12.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Call Center Customer Service Representative
Arthur J. Gallagher
Birmingham , AL
09.2021 - 11.2024
- Improved customer satisfaction by resolving complex issues promptly and professionally.
- Assisted with customer service support, reviewing and transcribing client messages, auditing and verifying employee core and voluntary benefits, and packaging and shipping employee equipment.
- Achieved high-quality service by adhering to company policies and procedures during each interaction.
Sandwich Maker/Retail Sales Associate
Ampersandwhich
Birmingham, AL
06.2022 - 09.2022
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Performed safe food handling practices to prevent germ spread.
- Operated cash registers, handled money, and provided change when necessary.
- Completed opening, closing and shift change tasks by following company guidelines.
Restaurant Hostess
Jim N Nicks Bar-B-Q
Trussville, AL
06.2021 - 08.2021
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
Portrait Photographer/Crew Team Member
Iron City Studios
Hoover, AL
05.2020 - 08.2020
- Enhanced client satisfaction by providing high-quality portrait photography services tailored to their specific needs.
- Tested equipment prior to use, verifying good working order.
- Assisted customers in selecting prints or digital copies of their photos.
- Performed maintenance tasks to keep equipment working properly.
Education
Associate of Applied Science - Nursing
Jefferson State Community College
Birmingham, AL05-2025
High School Diploma -
Helena High School
Helena, AL07-2020
Some College (No Degree) - Nursing
The University of Alabama
Tuscaloosa, ALSkills
- Task prioritization
- Privacy and confidentiality
- Quality of care standards
- Spreadsheets
- Hospitality and accommodation
- Empathy and patience
- Cultural awareness
Certification
- American Heart Association BLS provider (CPR and AED certification)
Timeline
Server
Red or White Wine & Gourmet Center
03.2024 - 12.2024
Sandwich Maker/Retail Sales Associate
Ampersandwhich
06.2022 - 09.2022
Call Center Customer Service Representative
Arthur J. Gallagher
09.2021 - 11.2024
Restaurant Hostess
Jim N Nicks Bar-B-Q
06.2021 - 08.2021
Portrait Photographer/Crew Team Member
Iron City Studios
05.2020 - 08.2020
Associate of Applied Science - Nursing
Jefferson State Community College
High School Diploma -
Helena High School
Some College (No Degree) - Nursing
The University of Alabama
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