GIAVONNA GREENWALD
Bonney Lake
Summary
Experienced receptionist skilled in managing high-volume calls, scheduling appointments, scanning, filing, and creating marketing materials. Recognized for exceptional Customer Service, organizational abilities and efficiency in multitasking within fast-paced settings.
Overview
21
21
years of professional experience
Work History
Pharmacy Assistant
Bartell’s Drug Store
12.2023 - 03.2024
Receptionist
Harpers Hair Studio
12.2021 - 11.2022
Sales Associate
Rite Aid
05.2018 - 11.2019
Activities Coordinator/Receptionist
Maple Leaf Assisted Living
10.2014 - 05.2016
- Leading Senior Exercise and activities / Editing monthly calendars
- Front Desk Relief / Innovating new ideas and programs for residents
- Driving Resident to various appointments
Front Desk Coordinator / Marketing Support
Ida Culver House Senior Living
07.2010 - 10.2014
- Customer Service and general office duties / News Letter Editor
- Multiple phone lines / Scheduling and giving tours
- Daily Resident Safety Checks and emergency first responder
Lead Receptionist/Assistant Manager
Paule Attar Salon & Spa
06.2003 - 09.2010
- Greeting clients/ high volume multiple phone lines/ Scheduling appointments
- Coordinating and booking large group spa days/ helping and educating clients about take home products to purchase/ Spa tours
Education
GED -
Greenwood Beauty School
Seattle, WASkills
- Efficient handling of high call volumes
- Customer Service
- Appointment management
- Data Entry
- Purchase Orders and Inventory
- Point of sale expertise
- Training new hires and conducting interviews
- Consistent cash handling
- Emergency Response- Certified CPR and First aid training
- Activities Coordination
- Targeted product suggestions
- Customer inquiry response
- Detail-oriented data entry
- Complaint resolution
Timeline
Pharmacy Assistant
Bartell’s Drug Store
12.2023 - 03.2024
Receptionist
Harpers Hair Studio
12.2021 - 11.2022
Sales Associate
Rite Aid
05.2018 - 11.2019
Activities Coordinator/Receptionist
Maple Leaf Assisted Living
10.2014 - 05.2016
Front Desk Coordinator / Marketing Support
Ida Culver House Senior Living
07.2010 - 10.2014
Lead Receptionist/Assistant Manager
Paule Attar Salon & Spa
06.2003 - 09.2010
GED -
Greenwood Beauty School
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