GIAVONNA B NEAL
San Tan Valley,AZ
Summary
Outgoing Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
5
5
years of professional experience
Work History
Club Promoter
Riot House Hospitality
Scottsdale, AZ
06.2023 - Current
- Maximized revenue by consistently meeting and exceeding sales targets for VIP packages.
- Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.
- Created enticing visual materials, such as flyers and posters, to effectively advertise upcoming events and promotions.
- Greeted event participants and provided engaging experience.
Bartender
I-Mad
Scottsdale, AZ
07.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Cogburn's Sports Bar
Gilbert, AZ
06.2021 - 05.2023
- Acted as on duty manager while conducting nightly bar duties
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
Head Trainer/ Bartender
Oregano's
Queen Creek, AZ
01.2019 - 06.2021
- Enhanced trainee performance by implementing innovative and interactive training methods tailored to individual
- Facilitated open communication between trainees and management, fostering a positive learning environment.
- Evaluated training needs to improve training quality.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
Queen Creek High School
Queen Creek, AZ05.2018
Skills
- Teamwork and Professionalism
- Multitasking and Prioritization
- Guest Satisfaction
- Engaging Customers
- Fast Learner
- Suggestive Selling
Timeline
Bartender
I-Mad
07.2023 - Current
Club Promoter
Riot House Hospitality
06.2023 - Current
Bartender
Cogburn's Sports Bar
06.2021 - 05.2023
Head Trainer/ Bartender
Oregano's
01.2019 - 06.2021
High School Diploma -
Queen Creek High School