Gilberto Rodriguez
Thief River Falls,MN
Summary
Experienced dock operator with expertise in coordinating dock operations and managing the loading, unloading, and storage of goods. Proven track record of enhancing operational efficiency through strategic planning and effective teamwork. Recognized for strong problem-solving skills and a commitment to safety. Bilingual in Spanish and English, facilitating communication in diverse environments.
Overview
9
9
years of professional experience
Work History
Dock Operator
Nebraska Next Day Companies
Thief River Falls, Minnesota
07.2024 - Current
- Reviewed documentation and work order requirements.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items by hand.
- Also unload and load shipments onto inbound and outbound planes.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Returns Associate
Digi-Key Electronics
Thief River Falls, USA
02.2023 - 04.2024
- Streamlined return procedures for faster processing times, improving overall efficiency in the department.
- Expedited high volume of returns during peak seasons, maintaining a consistently organized workspace.
- Reduced discrepancies in inventory counts by accurately updating product information after processing returns.
- Uphold quality control standards by thoroughly inspecting returned items before restocking or disposing of them accordingly.
Receiving Associate
Digi-Key Electronics
Thief River Falls, USA
08.2022 - 02.2023
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Streamlined receiving operations for improved organization and faster unloading of deliveries.
- Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
- Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Sales Representative
Digi-Key Electronics
Thief River Falls, USA
06.2021 - 08.2022
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Safety Inspector
Kent Companies
Lewisville, Texas
08.2020 - 04.2021
- Conducted safety and hazard inspections of work sites.
- Managed environmental health and safety programs.
- Reported on key metrics and safety improvements in staff meetings, answering questions and providing insight.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Server/Waiter
The Depot Pub and Grill
Mitchell, South Dakota
08.2017 - 03.2020
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Associate of Arts - Liberal Arts
Northland Community And Technical College
Thief River Falls, MN05-2018
Special Education
Dakota Wesleyan University
Mitchell, SDSkills
- Active listening
- Public speaking
- Excellent communication
- Analytical thinking
- Team management
- Planning
- Relationship building
- Multitasking Abilities
- Flexible and adaptable
- Microsoft Word
- Networking
- Dependable and responsible
- Social perceptiveness
- Shipping and receiving
- Heavy lifting
- Inventory control
- Stock management
- Microsoft outlook
- Problem-solving
Affiliations
- English- Fluent Speaker
- Spanish- Fluent Speaker
- Baseball- 2 years (Northland Community and Technical College, 2016-2018)
- Baseball- 2 years (Dakota Wesleyan University, 2018-2020)
Timeline
Dock Operator
Nebraska Next Day Companies
07.2024 - Current
Returns Associate
Digi-Key Electronics
02.2023 - 04.2024
Receiving Associate
Digi-Key Electronics
08.2022 - 02.2023
Sales Representative
Digi-Key Electronics
06.2021 - 08.2022
Safety Inspector
Kent Companies
08.2020 - 04.2021
Server/Waiter
The Depot Pub and Grill
08.2017 - 03.2020
Associate of Arts - Liberal Arts
Northland Community And Technical College
Special Education
Dakota Wesleyan University