GIBSON MUNDENDA
Business Analyst
Columbia,SC
Summary
Highly analytical and process-oriented data/business analyst with in-depth knowledge of database types; research methodologies; and big data capture, curation, manipulation, and visualization. Furnish insights, analytics and business intelligence used to advance opportunity identification, process reengineering and corporate growth.
Overview
5
5
years of professional experience
Work History
Business Analyst
MUFG Union Bank
Monterey, CA
03.2022 - Current
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies
- Prepared reports, business models, flowcharts and diagrams to communicate with all levels of staff
- Used SQL to extract data from the databases
- Created and implemented Tableau best-practices on migrating and governing the dashboards in multiple environments
- Created Tableau Scorecards, Dashboards, Heat maps using show me functionality
- Developed various dashboards for non-Salesforce group of users for their goals of understanding data
- Managed and monitored implementation of multiple project plans
- Created different KPI using calculated key figures and parameters
- Utilized Tableau server to publish and share the reports with the business users
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies
- Provided recommendations to senior executives regarding performance and areas for improvement
- Ran SQL code to assess, clean, validate and analyze large datasets to support email campaigns.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Data Analyst
Sandhills Medical Foundation
Columbia, SC
11.2019 - 12.2021
- Designed, developed, and maintained reports for the organization
- Developed, and managed business intelligence solutions for the organization
- Successfully organized and led seminars, meetings, team-building activities, and collaborations with other companies
- Used SQL to extract data
- Used i2i, Excel to create and edit reports
- Used Tableau to present results from data
- Performed regular data integrity and quality audits
- Conducted a thorough data analysis of clients' information and storage systems
- Worked closely with supervisors to coordinate center activities, track employee files, and to ensure specific deadlines are met.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
Junior Data Analyst
SAP Star Inc
Charlotte, NC
01.2019 - 07.2019
- Defined and documented requirements
- Collaborated with subject matter experts, and internal/external stakeholders to help design systems for data collection, statistical analyses, and modeling
- Created visually impactful dashboards in Excel and Tableau for data reporting by using pivot tables and VLOOKUP
- Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful, actionable information
- Responsible for data profiling to understand data structures, content and interrelationships
- Researched issues to determine source of discrepancies
- Supported implementation of data and analytical products.
- Researched and adopted new technologies to add value to existing offerings.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Data Migration Specialist
Advocate Insiders
Atlanta, GA
05.2018 - 08.2018
- Worked with business units and Data and Analytics / IT teams to effectively manage data in support of advanced analytic use cases
- Maintained existing data migration program with occasional upgrades and enhancements
- Executed migration of data files from local storage to cloud storage and Box.com
- Archived old files to external hard drive working closely with a Systems Team Supervisor
- Worked closely with users to migrate files off their desktops to Box.com
- Created custom reports for internal and external clients
- Furnished support to field services and technical groups as needed
- Conducted data structures and movement evaluations
- Supported the Analytics Operations team during the deployment of analytical solutions helping to troubleshoot and resolve data issues
- Provided regular status reports to the Systems Team Supervisor.
Education
Bachelor of Science - Management Information Systems
Albany State University
Six Sigma Yellow Belt. IBM Data Science Professional certification. Tableau Specialist Certification. - undefined
Skills
Tableau Desktop, Tableau Public and Tableau ServerMath (statistics and probability)Logic and analysisRelational databases (MySQL)Pattern and trend identificationData mining and data QASharePoint and advanced Microsoft Excel functionsTechnical SkillsSQL, Tableau, Advanced Excel, Python, i2i, Data Visualization, Machine LearningSoft Skills: Excellent verbal and written communication, Strong analytical and problem-solving skills, team player, time management, Learning Agility, Excellent presentation and negotiation skills, Ability to adapt to changing priorities, scope, and requirements
Strategic planning
Predictive modeling
Business process mapping
Data analysis
SQL and databases
Workflow Analysis
Microsoft Office Suite
Pivot tables
Quality assurance
Timeline
Business Analyst
MUFG Union Bank
03.2022 - Current
Data Analyst
Sandhills Medical Foundation
11.2019 - 12.2021
Junior Data Analyst
SAP Star Inc
01.2019 - 07.2019
Data Migration Specialist
Advocate Insiders
05.2018 - 08.2018
Bachelor of Science - Management Information Systems
Albany State University