GIBSON MUNDENDA
Business Analyst
Columbia,SC
Summary
Highly analytical and process-oriented data/business analyst with in-depth knowledge of database types; research methodologies; and big data capture, curation, manipulation, and visualization. Furnish insights, analytics and business intelligence used to advance opportunity identification, process reengineering and corporate growth.
Overview
5
5
years of professional experience
Work History
Business Analyst
MUFG Union Bank
Monterey, CA
03.2022 - Current
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies
- Prepared reports, business models, flowcharts and diagrams to communicate with all levels of staff
- Used SQL to extract data from the databases
- Created and implemented Tableau best-practices on migrating and governing the dashboards in multiple environments
- Created Tableau Scorecards, Dashboards, Heat maps using show me functionality
- Developed various dashboards for non-Salesforce group of users for their goals of understanding data
- Managed and monitored implementation of multiple project plans
- Created different KPI using calculated key figures and parameters
- Utilized Tableau server to publish and share the reports with the business users
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies
- Provided recommendations to senior executives regarding performance and areas for improvement
- Ran SQL code to assess, clean, validate and analyze large datasets to support email campaigns.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Data Analyst
Sandhills Medical Foundation
Columbia, SC
11.2019 - 12.2021
- Designed, developed, and maintained reports for the organization
- Developed, and managed business intelligence solutions for the organization
- Successfully organized and led seminars, meetings, team-building activities, and collaborations with other companies
- Used SQL to extract data
- Used i2i, Excel to create and edit reports
- Used Tableau to present results from data
- Performed regular data integrity and quality audits
- Conducted a thorough data analysis of clients' information and storage systems
- Worked closely with supervisors to coordinate center activities, track employee files, and to ensure specific deadlines are met.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
Junior Data Analyst
SAP Star Inc
Charlotte, NC
01.2019 - 07.2019
- Defined and documented requirements
- Collaborated with subject matter experts, and internal/external stakeholders to help design systems for data collection, statistical analyses, and modeling
- Created visually impactful dashboards in Excel and Tableau for data reporting by using pivot tables and VLOOKUP
- Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful, actionable information
- Responsible for data profiling to understand data structures, content and interrelationships
- Researched issues to determine source of discrepancies
- Supported implementation of data and analytical products.
- Researched and adopted new technologies to add value to existing offerings.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Data Migration Specialist
Advocate Insiders
Atlanta, GA
05.2018 - 08.2018
- Worked with business units and Data and Analytics / IT teams to effectively manage data in support of advanced analytic use cases
- Maintained existing data migration program with occasional upgrades and enhancements
- Executed migration of data files from local storage to cloud storage and Box.com
- Archived old files to external hard drive working closely with a Systems Team Supervisor
- Worked closely with users to migrate files off their desktops to Box.com
- Created custom reports for internal and external clients
- Furnished support to field services and technical groups as needed
- Conducted data structures and movement evaluations
- Supported the Analytics Operations team during the deployment of analytical solutions helping to troubleshoot and resolve data issues
- Provided regular status reports to the Systems Team Supervisor.
Education
Bachelor of Science - Management Information Systems
Albany State University
Six Sigma Yellow Belt. IBM Data Science Professional certification. Tableau Specialist Certification. - undefined
Skills
Tableau Desktop, Tableau Public and Tableau Serverundefined
Timeline
Business Analyst
MUFG Union Bank
03.2022 - Current
Data Analyst
Sandhills Medical Foundation
11.2019 - 12.2021
Junior Data Analyst
SAP Star Inc
01.2019 - 07.2019
Data Migration Specialist
Advocate Insiders
05.2018 - 08.2018
Bachelor of Science - Management Information Systems
Albany State University
Six Sigma Yellow Belt. IBM Data Science Professional certification. Tableau Specialist Certification. - undefined
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