Giccelle Hopke
Houston,TX
Overview
24
24
years of professional experience
Work History
PTO Vice President, Gala Chair, Hospitality Chair
St. Martha Catholic School
Kingwood , TX
08.2015 - 05.2023
- Planned and implemented special events for students such as birthday parties.
- Chaperoned field trips to museums, parks and other area locations.
- Developed and implemented fundraising approaches to raise money for cause.
- Organized materials delivery, space setup and donations for Gala events.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Supported events by recruiting sponsors and volunteers to meet financial and operational needs.
Translation Consultant
Harcourt Development (Bahamas) Limited
Freeport , Bahamas
08.2005 - 12.2007
- Delivered translation services to clients.
- Translated important departmental materials.
- Facilitated communication for people with limited language proficiency.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
Leasing Professional
The Promenade At Reflection Lakes
Fort Myers , FL
04.2003 - 01.2004
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Received rent payments and tracked transactions in accounting software.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Leasing Professional
Bernwood Trace Apartments
Fort Myers , FL
12.2000 - 04.2003
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Encouraged prospective tenants to fill out applications after property tours.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Received rent payments and tracked transactions in accounting software.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
Front Desk Agent
Radisson Sanibel Gateway
Fort Myers , FL
02.1999 - 02.2000
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Facilitated successful front desk operations for high-volume hotel.
- Stayed current on local attractions and special events to help guests with entertainment options.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Posted charges, updated accounts and issued bills to departing guests.
Timeline
PTO Vice President, Gala Chair, Hospitality Chair
St. Martha Catholic School
08.2015 - 05.2023
Translation Consultant
Harcourt Development (Bahamas) Limited
08.2005 - 12.2007
Leasing Professional
The Promenade At Reflection Lakes
04.2003 - 01.2004
Leasing Professional
Bernwood Trace Apartments
12.2000 - 04.2003
Front Desk Agent
Radisson Sanibel Gateway
02.1999 - 02.2000
Associate of Arts - 2 Years Marketing
UNAPEC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
- Client Services
- Customer Engagement
- Relationship Building
- Document Translation
- Fluent in Spanish and English
- Basic Italian
Education
Associate of Arts - 2 Years Marketing
UNAPEC
Santo Domingo03.1992
Languages
Spanish
Native/ Bilingual
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