Giccelle Hopke
Houston,TX
Overview
24
24
years of professional experience
Work History
PTO Vice President, Gala Chair, Hospitality Chair
St. Martha Catholic School
Kingwood, TX
08.2015 - 05.2023
- Planned and implemented special events for students such as birthday parties.
- Chaperoned field trips to museums, parks and other area locations.
- Developed and implemented fundraising approaches to raise money for cause.
- Organized materials delivery, space setup and donations for Gala events.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
- Supported events by recruiting sponsors and volunteers to meet financial and operational needs.
Translation Consultant
Harcourt Development (Bahamas) Limited
Freeport, Bahamas
08.2005 - 12.2007
- Delivered translation services to clients.
- Translated important departmental materials.
- Facilitated communication for people with limited language proficiency.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
Leasing Professional
The Promenade At Reflection Lakes
Fort Myers, FL
04.2003 - 01.2004
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Received rent payments and tracked transactions in accounting software.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
Leasing Professional
Bernwood Trace Apartments
Fort Myers, FL
12.2000 - 04.2003
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Encouraged prospective tenants to fill out applications after property tours.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Received rent payments and tracked transactions in accounting software.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
Front Desk Agent
Radisson Sanibel Gateway
Fort Myers, FL
02.1999 - 02.2000
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Facilitated successful front desk operations for high-volume hotel.
- Stayed current on local attractions and special events to help guests with entertainment options.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Posted charges, updated accounts and issued bills to departing guests.
Timeline
PTO Vice President, Gala Chair, Hospitality Chair
St. Martha Catholic School
08.2015 - 05.2023
Translation Consultant
Harcourt Development (Bahamas) Limited
08.2005 - 12.2007
Leasing Professional
The Promenade At Reflection Lakes
04.2003 - 01.2004
Leasing Professional
Bernwood Trace Apartments
12.2000 - 04.2003
Front Desk Agent
Radisson Sanibel Gateway
02.1999 - 02.2000
Associate of Arts - 2 Years Marketing
UNAPEC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
- Client Services
- Customer Engagement
- Relationship Building
- Document Translation
- Fluent in Spanish and English
- Basic Italian
Education
Associate of Arts - 2 Years Marketing
UNAPEC
Santo Domingo03.1992
Languages
Spanish
Native/ Bilingual
Similar Profiles
Lauren LewickiLauren Lewicki
5th Grade Teacher at St. Martha Catholic School5th Grade Teacher at St. Martha Catholic School
Amy PlutoAmy Pluto
Educator at St. Martha Catholic SchoolEducator at St. Martha Catholic School
Adriana DuarteAdriana Duarte
Volunteer Catechist Grade 5th & 6th at St Martha Catholic ChurchVolunteer Catechist Grade 5th & 6th at St Martha Catholic Church