Gidenilson Soares Jr
Orlando
Summary
Dedicated professional with exceptional skills in order processing, transaction management, and customer service. Proven ability to manage multiple tasks efficiently in fast-paced environments while ensuring accuracy and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Carside Specialist
Carrabba' Italia Grill
Orlando
10.2024 - Current
- Provided outstanding customer service by streamlining curbside order processing, improving customer experience.
- Accurately processed cash, credit card, and electronic payments using POS systems.
- Maintained strong attention to detail by verifying customer orders and minimizing errors.
- Addressed customer inquiries professionally, fostering satisfaction and building loyalty.
- Managed multiple tasks accurately in a fast-paced environment.
- Worked collaboratively with team members to optimize daily operations and achieve timely order fulfillment.
- Entered and updated transaction information accurately within ordering and POS systems.
Server
Belkanto restaurant
Nazareth
06.2024 - 10.2024
- Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and loyalty.
- Verified customer identification to confirm compliance with legal age requirements for alcohol service.
- Operated POS systems for accurate order entry and bill processing, ensuring smooth transactions and positive dining experiences.
- Processed cash and electronic transactions accurately while adhering to company cash-handling procedures.
Cashier
Comercial Soares
João Pessoa
01.2022 - 02.2023
- Operated POS systems and processed cash, credit, and debit transactions accurately
- Managed daily cash handling, ensuring accurate cash drawer balances
- Assisted customers with purchases, resolving transaction issues to enhance customer satisfaction
- Maintained accuracy and attention to detail in fast-paced retail environment
- Supported store operations through teamwork and customer service excellence
Education
High School Diploma -
Primary And Secondary School Amadeu Gaudêncio
Nazaré /Leiria/Portugal 05-2024
Skills
- Order processing
- POS operation
- Cash handling
- Transaction management
- Customer verification
- Customer relationship management
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual
Timeline
Carside Specialist
Carrabba' Italia Grill
10.2024 - Current
Server
Belkanto restaurant
06.2024 - 10.2024
Cashier
Comercial Soares
01.2022 - 02.2023
High School Diploma -
Primary And Secondary School Amadeu Gaudêncio