Gideon Fiagbe
Bridgeport
Summary
Dynamic, customer-focused professional with over two years of experience in sales and customer service, recognized for exceptional interpersonal skills and a proven ability to solve problems effectively. Adaptability in fast-paced environments has consistently led to enhanced customer satisfaction and loyalty. Eager to leverage a background in psychology and education to foster meaningful connections and drive positive outcomes in a customer-centric role. Committed to delivering outstanding service while contributing to team success and organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seafood Team Member
Whole Foods Market
Fairfield, CT
10.2024 - Current
- Facilitated customer engagement by providing seafood recommendations, cooking tips, and product information.
- Fostered a welcoming atmosphere by greeting customers and addressing their needs attentively.
- Achieved efficient processing of seafood items through precise cutting, weighing, and wrapping.
- Maintained cleanliness and freshness of seafood displays to enhance customer appeal and satisfaction.
- Monitored inventory to ensure adequate stock levels and promptly reported discrepancies to supervisors.
- Collaborated with team members to optimize operational efficiency within seafood and grocery departments.
Sales/Customer Service
Africana Market
Bridgeport, CT
03.2023 - 10.2024
- Assessed customer needs and recommended tailored products and services.
- Facilitated customer order placements, returns, and account management processes.
- Resolved customer inquiries by delivering comprehensive product information.
Education
Post Graduate Diploma - Education
Valley View University
Accra, Ghana07.2016
Bachelor of Science - Psychology
University of Ghana
Accra, Ghana05.2009
Skills
- Client relations expertise
- Strong interpersonal communication
- Analytical problem-solving
- Proficient in Microsoft Office
Certification
Food Handlers Training and Examination Certificate
Timeline
Seafood Team Member
Whole Foods Market
10.2024 - Current
Sales/Customer Service
Africana Market
03.2023 - 10.2024
Post Graduate Diploma - Education
Valley View University
Bachelor of Science - Psychology
University of Ghana