Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gideon Moore

West Point,UT

Summary

Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues. Motivated cashier and stocker with 1 year of experience in Hardware. Accomplished various tasks daily, including store maintenance, operation of machinery such as forklift and skid steer, stocking shelves, and collecting payments. Assist in general construction from measuring, cutting, flooring, basic electrical, walls, landscaping, retaining walls, and other activities related to construction trades.

Overview

2
2
years of professional experience

Work History

Customer Service Representative, Cashier

Dallas Green Farm & Home
08.2022 - Current
  • Improved operations through consistent hard work and dedication.
  • Collaborated with team members to achieve target results.
  • Provided primary customer support to internal and external customers.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Recorded account information to open new customer accounts.
  • Processed customer refunds and exchanges according to established guidelines.
  • Responded to customer requests for products, services and company information.
  • Created price tags and merchandise signs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Cashier, Customer Service

Mountain View Hardware
03.2020 - 07.2020
  • Reviewed weekly sales and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Completed inventory counts and stocked merchandise.
  • Restocked and organized merchandise in front lanes.
  • Greeted over 50 customers per day.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Achieved and maintained departmental performance standards.
  • Described product highlights and benefits to help guide purchasing decisions.

Education

High School Diploma -

Moore Academy
West Point, Ut
05.2022

Skills

  • Cooperative Attitude
  • Inventory Stocking
  • Customer Service and Assistance
  • Adaptable and Flexible
  • Customer Inquiries
  • Answering Customer Questions
  • Problem-Solving Ability
  • Facility Upkeep
  • Electrical Component Replacement
  • Recommending Solutions
  • Task Concentration
  • Troubleshooting
  • Equipment Operation
  • Minor Repairs
  • Grounds Maintenance
  • Physical Strength and Stamina
  • Hand and Power Tool Operation
  • Light Carpentry
  • Snow Blowers
  • Plumbing

Languages

Spanish
Elementary

Timeline

Customer Service Representative, Cashier

Dallas Green Farm & Home
08.2022 - Current

Cashier, Customer Service

Mountain View Hardware
03.2020 - 07.2020

High School Diploma -

Moore Academy

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Gideon Moore