Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Gidget Helms

Punta Gorda,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

ServerOffice AdministratorSupervisor / CNAE-RACP ProgramSelf-Employed

Work Type

Full Time

Location Preference

On-Site
Location: Punta Gorda, FLPort Charlotte, FL
Open to relocation: No

Summary

Results-driven office administrator skilled in enhancing operational workflows and customer experiences. Achievements include streamlining payroll processes and optimizing scheduling to support seamless office operations. Committed to delivering high-quality service and fostering effective communication across teams.

Overview

18
18
years of professional experience

Work History

Server

IHOP
04.2026 - Current
  • Took orders, processed payments, and addressed customer needs promptly to ensure positive dining experience.
  • Delivered friendly customer service in fast-paced environment, enhancing customer satisfaction.
  • Maintained clean, welcoming environment and collaborated with team members to support smooth operations.

Office Administrator

JG Helms Roofing LLC
10.2023 - Current
  • Coordinated daily office operations, customer service, scheduling, vendor management, ordering, and permitting to ensure smooth workflow.
  • Handled payroll, Accounts Payable, Accounts Receivable, and QuickBooks.
  • Organized electronic documents, records, and business correspondence to support efficient information retrieval.
  • Supported Human Resources with employee onboarding to facilitate a seamless integration of new hires.

Supervisor / CNA

Griswold Healthcare & JT Private
Fort Myers, FL
01.2020 - 05.2026
  • Supervised individualized patient care and monitored vital signs to ensure optimal health outcomes.
  • Maintained patient documentation and coordinated caregiver schedules to enhance care continuity.
  • Facilitated communication among patients, families, caregivers, and healthcare professionals to support patient well-being.
  • Maintained accurate records of patient interactions and care procedures.

E-RACP Program

Kforce Global Solutions / DEO
Fort Myers, FL
05.2020 - 10.2020
  • Applied program guidelines and available information to make timely, accurate decisions.
  • Participated in team problem-solving and continuous improvement initiatives to enhance overall program effectiveness.
  • Reviewed wage information for accuracy and processed adjustments to ensure compliance.
  • Managed 80+ customer calls daily while providing professional customer service.

Self-Employed

Private Duty Caregiver
Fort Myers, FL
04.2017 - 01.2020
  • Delivered patient care, ensured safety supervision, maintained documentation, and provided medication reminders to support patient well-being.
  • Coordinated appointments, managed caregiver schedules, handled payroll/timekeeping, and organized supply orders to enhance operational efficiency.
  • Executed daily tasks with precision to maintain workflow.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Secretary / Bookkeeper

Seminole Campground
10.2016 - 05.2017
  • Recorded rent and utility payments, maintaining accurate financial records to support budget tracking.
  • Managed daily office operations and maintained organized filing systems.
  • Provided customer service, answered phones, and assisted with office operations to ensure smooth workflow.
  • Coordinated schedules and appointments for campground staff and guests.
  • Assisted with guest check-in and provided information about campground amenities.

Rural Carrier Associate

USPS
Fort Myers, FL
03.2015 - 04.2016
  • Delivered mail and packages using postal routes across rural areas.
  • Sorted and delivered mail and packages, ensuring timely and accurate service to residents.
  • Sorted and organized mail for efficient delivery to various locations.
  • Delivered professional customer service, addressing resident inquiries and concerns effectively.
  • Managed customer inquiries and provided assistance at the delivery point.

Certified Nursing Assistant

Lee Health System
Fort Myers, FL
01.2009 - 04.2014
  • Delivered patient care, monitoring and documenting vital signs to ensure optimal health status.
  • Monitored vital signs and reported changes to nursing staff.
  • Provided patient care and assistance in daily living activities.
  • Assisted with mobility and transport of patients within the facility.
  • Facilitated clear communication with patients, families, and healthcare professionals to support care plans.

Education

NHA Licensed Phlebotomy -

SouthWestern Vocational
Cape Coral, FL
01-2012

Certified Emergency Medical Technician (EMT) -

Edison State College
Fort Myers, FL
01-2010

Licensed Certified Nursing Assistant (CNA) -

Lee County High Tech North
Cape Coral, FL
01-2009

Skills

  • Point of Sale (POS)
  • POS transactions
  • Payment Processing
  • Cash Register Operations
  • Order Processing
  • Order Management
  • Customer Transactions
  • Customer service
  • Shift Management
  • Sales Tracking
  • Compliance Management
  • Digital Communication
  • Cash Management
  • Customer Feedback
  • Positive and professional
  • Office Administration

Timeline

Server

IHOP
04.2026 - Current

Office Administrator

JG Helms Roofing LLC
10.2023 - Current

E-RACP Program

Kforce Global Solutions / DEO
05.2020 - 10.2020

Supervisor / CNA

Griswold Healthcare & JT Private
01.2020 - 05.2026

Self-Employed

Private Duty Caregiver
04.2017 - 01.2020

Secretary / Bookkeeper

Seminole Campground
10.2016 - 05.2017

Rural Carrier Associate

USPS
03.2015 - 04.2016

Certified Nursing Assistant

Lee Health System
01.2009 - 04.2014

NHA Licensed Phlebotomy -

SouthWestern Vocational

Certified Emergency Medical Technician (EMT) -

Edison State College

Licensed Certified Nursing Assistant (CNA) -

Lee County High Tech North

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Gidget Helms