Kayla Moore
Farmville,NC
Summary
Versatile skill set developed through experience in multiple trades, emphasizing quick adaptation and continuous learning. Focused on contributing effectively to team objectives and driving company success through diligent effort.
Overview
12
12
years of professional experience
Work History
Server
Red Robin
06.2025 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
- Collaborated with kitchen staff to ensure accurate preparation of food orders according to customer preferences
- Managed cash transactions accurately and efficiently using POS system
- Demonstrated strong knowledge of allergens and dietary restrictions to accommodate special requests from customers
- Served as a team player by assisting coworkers during busy periods or when needed
- Maintained a positive attitude even during high-stress situations to create a welcoming atmosphere for guests
Fry Cook
Chipotle Mexican Grill
11.2024 - 06.2025
- Maintained cleanliness and organization of the fry station to ensure food safety standards were met
- Operated deep fryers and other kitchen equipment in a safe and efficient manner
- Followed recipes and portion control guidelines to consistently deliver high-quality fried food items
- Adhered to all health code regulations regarding temperature control, sanitation practices, and proper handling of food products
- Assisted in prepping ingredients for frying by cutting vegetables or marinating meats as needed
- Monitored cooking times closely to ensure that fried foods were cooked evenly without burning or undercooking
- Trained new fry cooks on proper techniques for frying different types of foods effectively
Server/Hostess
The Seahorse Restaurant
05.2024 - 12.2024
- Seat guest, get drink and food orders, offer specials and cake options, run food, bus tables, clean as well as do designated side work (clean floors, fill all condiments, cut veggies, stock beers/wine) handle cash
Food Service
State of Florida
09.2022 - 04.2024
- Prep food, cook food, serve to large amounts of people for lunch and dinner, clean the kitchen and eating area up for inspection nightly
- Increased customer satisfaction by providing exceptional food service sales support and timely order processing.
- Conducted food service quality audits, maintaining high standards of cleanliness and safety within the facility.
- Streamlined food service processes for increased efficiency through the introduction of time-saving techniques and tools.
Sales Associate
CMG (California Marketing Group)
10.2020 - 12.2021
- Call center outbound calls to current subscription holders to verify and update mailing information attempt updates or add on an additional subscription holder as bonus
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed high-volume call traffic while maintaining professionalism and composure.
- Implemented quality assurance measures to enhance service delivery standards consistently.
Custodial Aide
State of Florida
12.2018 - 09.2020
- Maintained a clean and orderly living area for approximately 90 residents including cleaning windows and sanitizing showers, sinks, and toilets
- Swept and mopped floors twice daily to ensure a sanitized environment
- Dusted baseboards, ceiling fans
- Maintained cleanliness and sanitation standards in public buildings to ensure safe environments.
- Developed and implemented efficient cleaning schedules to optimize facility maintenance.
- Inspected facilities regularly to ensure compliance with cleanliness standards and safety regulations.
- Maintained inventory of cleaning supplies, reducing waste through effective resource management.
Assistant Manager
Uncle Maddio's Pizza Joint
03.2015 - 12.2017
- Inventory, truck order placed based on what we have currently and what’s needed, handle bank deposits and cash register breakdown nightly and/or prior to new shift, made dough, prep food for the shift, prep crust, cook food, expedite food and serve
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on operational procedures and best practices.
- Coordinated scheduling for team members, enhancing workflow and coverage during peak hours.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training materials to improve employee performance and onboarding processes.
- Analyzed customer feedback to identify areas for service improvement and menu development.
Assistant Manager
Dunkin' Donuts
10.2013 - 12.2015
- Calibrate machines every morning, count what’s on hand for the day and do pulls for anything needed, make schedules, bake donuts, design donuts, inventory and truck orders placed/dropped off
- Prep, cook, run cash register and handle money incoming as well as outgoing
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Adult and community education Tallahassee (ACE)
Tallahassee03.2013
Skills
Clinical vocabulary
Timeline
Server
Red Robin
06.2025 - Current
Fry Cook
Chipotle Mexican Grill
11.2024 - 06.2025
Server/Hostess
The Seahorse Restaurant
05.2024 - 12.2024
Food Service
State of Florida
09.2022 - 04.2024
Sales Associate
CMG (California Marketing Group)
10.2020 - 12.2021
Custodial Aide
State of Florida
12.2018 - 09.2020
Assistant Manager
Uncle Maddio's Pizza Joint
03.2015 - 12.2017
Assistant Manager
Dunkin' Donuts
10.2013 - 12.2015
High School Diploma -
Adult and community education Tallahassee (ACE)