Tierra Fields
Kokomo,IN
Summary
Dedicated Medical Assistant focused on improving patient outcomes through precise clinical documentation and effective communication. Proven ability to coordinate patient care and maintain compliance with HIPAA regulations, ensuring a seamless experience in fast-paced healthcare settings.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Registered Medical Assistant
Jane Pauley Community Health Center
Kokomo, IN
09.2025 - 06.2026
- Administered immunizations and performed basic medical procedures.
- Assisted healthcare providers during patient examinations and procedures to ensure effective care delivery.
- Collected and processed lab specimens for diagnostic testing.
- Maintained accurate patient records using electronic health record systems.
- Maintained clinical records according to HIPAA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Supported front desk operations by managing patient check-in and verifying insurance to enhance patient flow.
- Handled incoming calls, addressed inquiries, and scheduled follow-up visits to streamline patient communication.
Registered Medical Assistant
Indiana Health Centers
Kokomo, Indiana
11.2022 - 08.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients, ensuring accurate medical records in clinic and hospital environments.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Coordinated charts, completed insurance forms, and assisted patients with diverse needs, enhancing overall office efficiency.
- Trained new staff in relevant processes and procedures.
Registered Medical Assistant
WellNow Urgent Care
10.2021 - 09.2022
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Administered medications to alleviate patient symptoms, enhancing overall patient comfort.
- Instructed patients about medication usage and health management strategies. about medications, procedures, and care plan instructions.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Facilitated communication between patients and providers regarding treatments and follow-up instructions, supporting positive health outcomes.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Lead RCP
Kokomo Place
12.2018 - 06.2021
- Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
- Monitored patient vitals including temperature, blood pressure, and blood sugar levels to ensure accurate health assessments.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Responded promptly to call lights, effectively addressing patient needs and enhancing care experience.
- Supported patients with daily living activities, fostering independence and enhancing quality of life.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Home Health Aide
Scotts Home Health Care
03.2016 - 11.2018
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Supported independence and well-being of disabled clients through personalized assistance with daily living activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided personal hygiene support through bathing, grooming, and toileting to enhance patient dignity.
- Provided mobility assistance such as walking and regular exercising.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Delivered tailored healthcare services at clients' residences to promote continuity of care and meet individual patient needs.
Cashier
Arbys Resturant
07.2015 - 11.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted cash in drawers to ensure accuracy at start and end of shifts. in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers upon entry and addressed needs quickly to enhance shopping experience.
- Welcomed customers and helped determine their needs.
- Guided customers through purchases, item locations, and reward program enrollment to improve satisfaction.
- Resolved returns and refunds efficiently, ensuring customer satisfaction and loyalty.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged, and displayed merchandise.
Floor Worker
Goodwill
01.2014 - 06.2015
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Streamlined loading and unloading processes, optimizing efficiency in receiving shipments.
- Endured long hours on feet during shifts to assist customers effectively, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Optimized loading and unloading processes to improve efficiency in receiving shipments.
- Scanned and recorded inventory to maintain product supply levels and track shipments.
- Delivered exceptional customer service by promptly and professionally addressing customer concerns.
Education
No Degree - Medical Assisting
Ross Medical Education Center
Kokomo, IN12-2021
High School Diploma -
Kokomo High School
Kokomo, IN06-2016
Skills
- Immunization Administration
- Laboratory Specimen Collection
- Phlebotomy Techniques
- Blood collection methods
- Sample collection
- Clinical Documentation
- Medical Terminology
- Clinical vocabulary
- Patient records
- HIPAA Compliance
- Patient privacy regulations
- Data protection
- Privacy compliance
- Health status assessment
- Vital Sign Monitoring
- Testing assistance
- Testing support
- Patient Scheduling
- Appointment management
- Care coordination
- Care management
- Patient Interaction
- Empathetic Care
- Insurance Verification
- Anatomy knowledge
- Human body systems
- Insurance Verification
Certification
- RMA - Registered Medical Assistant
- CNA - Certified Nursing Assistant
Timeline
Registered Medical Assistant
Jane Pauley Community Health Center
09.2025 - 06.2026
Registered Medical Assistant
Indiana Health Centers
11.2022 - 08.2025
Registered Medical Assistant
WellNow Urgent Care
10.2021 - 09.2022
Lead RCP
Kokomo Place
12.2018 - 06.2021
Home Health Aide
Scotts Home Health Care
03.2016 - 11.2018
Cashier
Arbys Resturant
07.2015 - 11.2017
Floor Worker
Goodwill
01.2014 - 06.2015
No Degree - Medical Assisting
Ross Medical Education Center
High School Diploma -
Kokomo High School