Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Accomplishments
Certification
References
Timeline
Generic

LaQuita Tumblin

Nashville,TN

Summary

Applying for a career to enhance the abilities and skillset in the degree of Medical Assisting Personable Medical Assistant bringing 5 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Monroe Carell Jr. Children's Hospital Vanderbilt
Nashville, TN
02.2023 - Current
  • Performed patient assessments, including vital signs and medical history documentation.
  • Assisted physicians in exams, treatments, and procedures.
  • Prepared laboratory specimens for analysis and organized lab results.
  • Provided instruction to patients on medication usage and treatment plans.
  • Verified insurance coverage and processed payments from patients.
  • Maintained clinical records according to HIPAA regulations.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
  • Greeted patients upon arrival at the office and managed scheduling of appointments.
  • Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
  • Administered injections under direct supervision of a physician or nurse practitioner.
  • Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
  • Processed prescription refills in accordance with established protocols.
  • Managed daily data entry into electronic health record systems.
  • Collected specimens for laboratory testing according to accepted standards.
  • Ensured all medical equipment was functioning properly prior to use.
  • Performed quality control measures for accuracy of test results.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for 68 patients each shift.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.

Registered Medical ASSISTANT (Premier Medicalgroup Family Medicine/ pediatrics)

Premier Medicalgroup Family Medicine/ pediatrics
05.2020 - Current
  • Responsible for assisting Provider with Pediatric/ Family medicine Patient assessments
  • Responsible for communicating with the pharmacy for medication refills from doctor, responsible for performing EKG’s on patients, responsible for administration of injections and vaccinations to patients, responsible for collection of specimens and input specimens in LabCorp, responsible for collection of vital signs and patient charting
  • Responsible for collection of blood and urine specimens
  • Responsible for wearing proper PPE during procedures assisted by providers
  • Responsible for covid-19 swabbing
  • Responsible for assisting with procedures and setting up sterile trays for provider
  • Responsible for assisting with well woman visits
  • Responsible for maintaining HIPAA guidelines when providing results to patients.

Medical ASSISTANT (Premier Medicalgroup pediatrics walk-in)

Premier Medicalgroup pediatrics walk-in
01.2020 - 04.2020
  • Responsible for assisting NP and Provider with Pediatric Patient assessments
  • Responsible for communicating with the pharmacy for medication refills from doctor, responsible for performing EKG’s on patients, responsible for administration of injections and vaccinations to patients, responsible for collection of specimens and input specimens in LabCorp, responsible for collection of vital signs and patient charting
  • Responsible for collection of blood and urine specimens
  • Responsible for wearing proper PPE during procedures assisted by providers
  • Responsible for maintaining HIPAA guidelines when providing results to patients.

Medical ASSISTANT (North Clarksville Medical Center)

North Clarksville Medical Center
01.2019 - 03.2020
  • Responsible for handling patient accounts, billing questions
  • Responsible for triaging patients for the doctor
  • Responsible for the performance of end of day patient counts
  • Responsible for exemplifying great customer service to waiting patients
  • Responsible for communicating with the pharmacy for medication refills from doctor, responsible for performing EKG’s on patients, responsible for administration of injections to patients, responsible for collection of specimens and input specimens in LabCorp, responsible for patient assessments, and collection of vital signs
  • Responsible for collection of blood and urine specimens
  • Responsible for obtaining Urine Drug Screen per FDA Standards.

Medical ASSISTing intern (North Clarksville Medical Center)

North Clarksville Medical Center
01.2019 - 01.2019
  • Responsible for demonstrating how to handle patient accounts, billing questions
  • Responsible for demonstrating triaging patients for the doctor
  • Responsible for demonstrating how to perform patient counts for end of the shift
  • Responsible for demonstrating great customer service to waiting patients
  • Responsible for demonstrating how to call in medication refills for doctor, responsible for demonstrating how to performing EKG on patients, responsible for demonstrating how to carefully administer injections to patients, responsible for demonstrating the ability to collect specimens and input specimens in LabCorp, responsible for demonstrating the ability to perform full patient assessments, and vital signs
  • Responsible for demonstrating per clinical task how to draw blood and carefully handle needles to avoid needle stick.

Economic support specialist (state of georgia)

State of Georgia
01.2017 - 01.2019
  • Responsible for handling 35+ calls in regards to SNAP and Medicaid, Responsible for renewals and applications for new clients, Responsible for handling and discarding client paperwork, Responsible for attending all trainings and state meetings, Responsible for accurately processing and keeping State time sheets, Responsible for accurately processing and using State interfaces with DDS, DOL, Child support, GAMMIS, work number, and Vital Records.

ALBANY PRIMARY HEALTHCARE INTERN

01.2017 - 01.2017
  • Responsible for helping to handle patient accounts and billing questions, in charge of triaging patients for the doctor, Responsible for patient counts at the end of the shift, Responsible for providing great customer service to waiting patients.

CCC Childcare Phone Agent (DFCS)

DFCS
01.2016 - 01.2017
  • Handled 35+ calls regarding childcare funding, processed renewals and applications for new clients, Handled and discarded client paperwork, sent district contact emails for escalations, created certificates for provider changes and assisted with accurately reporting changes of income and household size.

Sales Support Representative (AT&T)

AT&T
01.2013 - 01.2016
  • Assisted customers with purchasing equipment and accessories, completed monthly and weekly inventory counts, managed and processed inventory, accessed and monitored customer accounts, managed cash control, viewed and performed reset of new floor plans, performed adjustments and transfers of store merchandise and traveled for annual sales meetings.

Store General manager (F.Y.e.)

F.Y.e.
01.2011 - 01.2013
  • Managed employees, assisted with quarterly inventories, managed cash control, managed inventory, hired and terminated employees, created schedules for staff, controlled floor traffic during peak times, attended sales calls and team meetings, conducted interviews for potential new hires, managed loss prevention, and handled customer complaints and escalations.

Senior assistant manager/ 2nd assistant (F.Y.e.)

F.Y.e.
01.2008 - 01.2011
  • Assisted with scheduling staff for shifts, conducted interviews for potential new hires, controlled floor traffic during peak times, managed cash control, handled floor plans, assisted with quarterly inventory counts, and handled customer complaints and issues.

Education

ASSOCIATES OF SCIENCE MEDICAL ASSISTING SCIENCE WITH HONORS -

Keiser University
06.2019

Associates of art in healthcare administration/medical records -

University of Phoenix (Online)
01.2015

early childhood care and education specialist -

Albany Technical College
04.2008

Skills

  • Registered Medical Assistant(AMT)
  • Certified in Phlebotomy and Specimen Collection
  • Certified in Patient assessment, vital collection, and patient data
  • Certified on administration of EKG
  • Trained in Administration of Injections
  • Trained in Medical record keeping and Billing/ Coding
  • Certified in CPR/first aid
  • Trained in Patient Scheduling
  • Trained in ICD-9 and ICD-10 coding process
  • Certified in Medical Terminology
  • Certified in Healthcare administration
  • Proficient in Microsoft office applications
  • Trained on Management
  • Trained on how to process renewals, applications, and changes
  • Certified in childcare and child development
  • Privacy and confidentiality
  • First-aid and CPR
  • Patient Assessments
  • Medical Records Management
  • HIPAA Compliance
  • Clinical Documentation
  • Medical Equipment Operation
  • Medical terminology proficiency
  • Patient Care Coordination
  • Regulatory Compliance
  • Inventory Management
  • Medical Terminology
  • Infection control procedures
  • Clinical applications
  • Immunization Administration
  • Needs assessments
  • Medical Billing
  • Patient Scheduling
  • Medical Coding
  • Medication Administration
  • Healthcare billing
  • Insurance Verification
  • Vital Sign Monitoring
  • Electronic Health Records Management

Volunteer Experience

  • Pines Personal Care Home, Albany, Georgia, 2017-01-01, 2018-12-31
  • Albany Salvation Army, Albany, Georgia, 2017-01-01, 2018-12-31
  • SOWEGA AHEC-Internship, Albany, Georgia, 2017-01-01, 2017-12-31
  • PTA volunteer glow party outreach, Leesburg, Georgia, 2017-01-01, 2017-12-31

Affiliations

  • Participates in community service projects through membership with Zeta Phi Beta Sorority Inc.

Accomplishments

  • DAISY Award nominee 2024(Vanderbilt University Hospital)
  • Phi Theta Kappa National Honor Society Member 2019

Certification

  • Registered Medical Assisting Certification
  • First Aid/ CPR/ AED certification

References

References available upon request.

Timeline

Registered Medical Assistant

Monroe Carell Jr. Children's Hospital Vanderbilt
02.2023 - Current

Registered Medical ASSISTANT (Premier Medicalgroup Family Medicine/ pediatrics)

Premier Medicalgroup Family Medicine/ pediatrics
05.2020 - Current

Medical ASSISTANT (Premier Medicalgroup pediatrics walk-in)

Premier Medicalgroup pediatrics walk-in
01.2020 - 04.2020

Medical ASSISTANT (North Clarksville Medical Center)

North Clarksville Medical Center
01.2019 - 03.2020

Medical ASSISTing intern (North Clarksville Medical Center)

North Clarksville Medical Center
01.2019 - 01.2019

Economic support specialist (state of georgia)

State of Georgia
01.2017 - 01.2019

ALBANY PRIMARY HEALTHCARE INTERN

01.2017 - 01.2017

CCC Childcare Phone Agent (DFCS)

DFCS
01.2016 - 01.2017

Sales Support Representative (AT&T)

AT&T
01.2013 - 01.2016

Store General manager (F.Y.e.)

F.Y.e.
01.2011 - 01.2013

Senior assistant manager/ 2nd assistant (F.Y.e.)

F.Y.e.
01.2008 - 01.2011

ASSOCIATES OF SCIENCE MEDICAL ASSISTING SCIENCE WITH HONORS -

Keiser University

Associates of art in healthcare administration/medical records -

University of Phoenix (Online)

early childhood care and education specialist -

Albany Technical College
  • Registered Medical Assisting Certification
  • First Aid/ CPR/ AED certification
LaQuita Tumblin