Summary
Overview
Work History
Education
Skills
Organizations
Timeline
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Gierra Trotman

Wellington,FL.

Summary

A motivated and passionate college graduate with a bachelor’s degree in arts and humanities (Sociology) from Bethune-Cookman University. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Institutional Advancement
08.2022 - 05.2023
  • Represented the University at various events and campaigns to solicit donations from alumni and supporters
  • Communicated with potential donors via phone, email, and social media to share the university’s vision and goals
  • Raised over $50,000 for scholarships, research, and campus improvement projects.

Dollar Tree cashier

05.2022 - 01.2023
  • Overseeing the store’s cash drawer and ensuring that all transactions are properly recorded in accordance with store policy
  • Helping customers find the items they need, keeping track of their purchases, and ringing them up at the register
  • Handling cash, credit, and debit transactions, as well as processing returns and exchanges
  • Answering customer questions and providing helpful advice
  • Organizations

Front Desk Agent

Coutyard By Marriott
01.2022 - 08.2022
  • Checking guests in and out of the hotel, distributing keys and room assignments, and verifying reservations
  • Having a detailed knowledge of the hotel's policies, room types, and cancellation policies
  • Ensuring that every guest has an enjoyable experience at the hotel.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.

Education

Bachelor of Arts and - Humanities, Sociology

Bethune-Cookman University

Skills

  • Organization
  • Customer Experience
  • Entrepreneurship
  • Communication
  • Project management

Organizations

Director of Late Nights and Weekends in Student Activities Board, Bethune Cookman University Student Government Association, Dec 2021- May 2023 

• Planned and coordinated various events and programs for the student body, such as cultural festivals, talent shows, workshops, and guest speakers. 

• Managed a budget of $20,000 and supervised a team of 10 volunteers. Increased student participation and satisfaction by 25% compared to the previous year. 

Phenomenal Women in Higher Education Think Tank, Dec 2021- May 2023 

• Participated in a program that provided training and mentorship on entrepreneurship and business skills. 

• Developed a business plan for a social enterprise that aimed to empower women through education and mentoring.

Timeline

Institutional Advancement
08.2022 - 05.2023

Dollar Tree cashier

05.2022 - 01.2023

Front Desk Agent

Coutyard By Marriott
01.2022 - 08.2022

Bachelor of Arts and - Humanities, Sociology

Bethune-Cookman University

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Gierra Trotman