DELANEY HUSSUNG
Mesa,AZ
Summary
Skilled Front Desk Receptionist bringing excellent customer relations and administrative abilities. Manages smooth check-in and check-out processes with expertise in procedures and great multitasking abilities. Impresses guests in every interaction with professionalism and enthusiasm for service.
Overview
9
9
years of professional experience
Work History
DH
06.2017
- Took orders and processed payments for dine-in, carry-out and drive-thru customers
- Engaged each guest warmly and with friendly demeanor to build an immediate positive relationship
- Complied consistently with food safety and sanitation requirements and MN Health
- Department regulations
- Prepared some sandwich ingredients from scratch by following basic recipes
- Assisted new team members with responsibilities through effective training, on-going mentoring, and hands-on support
- Resolved customer complaints, striving to have happy customer every time
- Volunteered to work unpopular shifts such as holiday and night shifts in support of team members and business needs
- Restocked and cleaned up salad bar and stations regularly in line with cafe safety and appearance standards.
Salon Receptionist
Pucci Salon And Day Spa
Scottsdale, AZ
11.2025 - Current
- ### Step 1: Identify High-Value Responsibility Gaps
- **Booking Management**: Regularly updated and managed client appointment schedules to optimize service availability and minimize wait times.
- **Customer Feedback**: Collected and documented customer feedback to enhance service delivery and improve overall guest experience.
- **Inventory Coordination**: Monitored and organized salon supplies, ensuring essential products were stocked to support uninterrupted operations.
Salon Receptionist
Salon 27
Chandler, AZ
11.2021 - Current
- Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with whatever they need.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted guests and members upon arrival to create positive first impressions.
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
- Organized online bookings and processed online payments using Phorest.
Front Desk Receptionist
Coles Salon
Apple Valley, MN
05.2019 - 11.2021
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance
- Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities
- Answered heavy volume phone calls and handled high traffic lobby area
- Welcomed coworkers and visitors and directed to appropriate departments
- Relayed all messages promptly to proper parties
- Reviewed and updated information in front desk computer system
- Received and distributed mail and documents
- Resolved customer and guest complaints
- Managed appointments
- Kept lobby and reception area clean and neat at all times
- Maintained and replenished petty cash and checks.
customer service
Cafe, Lifetime
Savage, MN
11.2016 - 05.2019
- Used patience and good, skills in helping customers make menu selections
- Replenished and cleaned kitchen and dining room throughout each shift for efficiency and customer satisfaction
- Prepared and delivered customers' selected menu items
- Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits.
Education
High School Diploma -
Farmington High School
Farmington, MNSkills
- Scheduling appointments Multi-line telephone systems
- Inventory control Filing and sorting
- Correspondence drafting Customer service
- Greet visitors Organization
- Verbal communication Answer telephone calls
- Data entry
- Organization and efficiency
- Multi-line telephone skills
- Meticulous and organized
- Security understanding
- Flexible
- Work ethic
- Reliable and trustworthy
- Supervision
- Critical thinking
- Organization
- Computer skills
- Leadership
Timeline
Salon Receptionist
Pucci Salon And Day Spa
11.2025 - Current
Salon Receptionist
Salon 27
11.2021 - Current
Front Desk Receptionist
Coles Salon
05.2019 - 11.2021
DH
06.2017
customer service
Cafe, Lifetime
11.2016 - 05.2019
High School Diploma -
Farmington High School