Summary
Overview
Work History
Education
Skills
KEY ACHIEVEMENTS
Timeline
Generic

Gift AGUJIOKE

Maple Heights,OH

Summary

Compassionate and results-driven Licensed Practical Nurse with extensive experience supporting patients through complex healthcare journeys. Proven ability to advocate for patients, coordinate care across multidisciplinary teams, and address barriers related to Social Determinants of Health (SDOH). Skilled in guiding patients to achieve improved health outcomes through education, care planning, and proactive follow-up. Strong background in Medicare-focused populations, quality improvement, and resolving gaps in care to enhance patient satisfaction and overall wellness.

Overview

7
7
years of professional experience

Work History

Director of Client Care

Extol Haven Home Care
Mayfield, Ohio
09.2024 - Current
  • Advocate for clients by guiding them through healthcare services, ensuring access to appropriate care and resources
  • Coordinate care between patients, families, providers, and caregivers to support continuity and positive health outcomes.
  • Identify and address barriers to care including transportation, access to services, and other SDOH factors.
  • Develop and implement individualized care plans tailored to patient needs and goals.
  • Provide ongoing follow-up to ensure care plans are effective and adjusted as needed.
  • Improve patient satisfaction by 25% through enhanced communication and responsiveness.
  • Lead and support a team of 20+ caregivers, ensuring high-quality, patient-centered care delivery.

HEDIS NURSE ABSTRACTOR

CareSource
Dayton, Ohio
03.2023 - 09.2025
  • Reviewed medical records to identify gaps in care and support improved health outcomes for Medicare and managed care populations
  • Collaborated with providers and care teams to close care gaps and improve quality metrics
  • Analyzed patient data to identify trends impacting care delivery and patient outcomes
  • Ensured compliance with CMS, NCQA, and HEDIS quality standards
  • Supported quality improvement initiatives aimed at enhancing preventive care and chronic disease management
  • Achieved 99–100% accuracy in data abstraction and reporting

LPN

University Hospital
Beachwood, Ohio
08.2022 - 09.2023
  • Delivered direct patient care including medication administration, wound care, and monitoring of chronic conditions.
  • Educated patients and families on disease management, medication adherence, and preventive care.
  • Performed medication reconciliation to ensure patient safety and reduce errors.
  • Collaborated with interdisciplinary teams to ensure coordinated and effective care delivery.
  • Identified changes in patient condition and escalated concerns appropriately.
  • Supported improved patient outcomes through education and engagement.

CNA

Belhaven Nursing Home
Chicago, Illinois
07.2019 - 01.2021
  • Assisted patients with activities of daily living, mobility, and personal care.
  • Monitored and reported patient condition changes to nursing staff.
  • Supported patient comfort, safety, and overall well-being.
  • Maintained accurate and timely documentation of care provided.

Education

Bachelor of Science - Marine Biology

University of Lagos
Lagos
09-2017

LPN - Nursing

Great Paragon Health Services Inc
Chicago, IL
03-2022

ADN - Nursing

Brilliant Academy
Orlando, FL
03-2026

Skills

Patient Advocacy & Care Navigation
Medicare & Managed Care Support
Social Determinants of Health (SDOH)
Care Plan Development & Implementation
Patient & Family Education
Medication Reconciliation
Chronic Disease Support
Interdisciplinary Care Coordination
Electronic Health Records (Epic, Cerner, Meditech)
Quality Improvement (HEDIS, NCQA,CMS)
Communication & Relationship Building

KEY ACHIEVEMENTS

  • Increased patient satisfaction by 25% through improved communication, care coordination, and proactive follow-up.
  • Reduced care response time by 30% through streamlined care processes and team coordination.
  • Achieved 100% compliance in state and federal audits, ensuring high-quality care standards.
  • Improved HEDIS scores by 15% through targeted gap closure strategies and preventive care initiatives.
  • Maintained near-perfect accuracy in clinical documentation and data abstraction.
  • Successfully guided Medicare patients through complex care pathways, addressing Social Determinants of Health to remove barriers to treatment.
  • Implemented patient education programs that improved medication adherence and chronic disease management outcomes.
  • Mentored and trained 20+ caregivers to deliver patient-centered care, improving team efficiency and patient satisfaction.
  • Recognized for leadership in quality improvement projects that reduced hospital readmissions and enhanced preventive care delivery.

Timeline

Director of Client Care

Extol Haven Home Care
09.2024 - Current

HEDIS NURSE ABSTRACTOR

CareSource
03.2023 - 09.2025

LPN

University Hospital
08.2022 - 09.2023

CNA

Belhaven Nursing Home
07.2019 - 01.2021

Bachelor of Science - Marine Biology

University of Lagos

LPN - Nursing

Great Paragon Health Services Inc

ADN - Nursing

Brilliant Academy
Gift AGUJIOKE